Operations Representative

Posted 10 Days Ago
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Toledo, OH, USA
In-Office
20-22 Hourly
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Coordinate and execute freight shipments from pickup through delivery, monitor load progress, update internal systems and documentation, communicate with carriers/drivers and internal teams, resolve service issues, and support carrier sourcing, bidding, and rate negotiation while maintaining accurate tracking and customer updates.
Summary Generated by Built In
Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

This is a Mid-Shift role working onsite Monday - Friday, 2pm - 10:30pm. 

Key Responsibilities

  • Freight Operations & Execution

    • Support the coordination and execution of shipments from pickup through delivery

    • Monitor load progress and communicate updates, delays, or issues as needed

    • Assist in resolving service issues quickly and professionally

  • Systems & Process Management

    • Enter and update load details in internal systems (including Transport Pro)

    • Maintain accuracy across customer portals and tracking tools

    • Ensure all shipment documentation is complete and organized

  • Communication & Collaboration

    • Communicate with carriers, drivers, and internal teams to ensure smooth execution

    • Partner with Carrier Sales and Account Management to support customer needs

    • Provide timely, clear updates to all stakeholders

  • Carrier Sales Exposure & Development

    • Learn how to bid on spot freight and understand market pricing

    • Assist in sourcing and vetting carriers to cover loads

    • Gain exposure to rate negotiation and carrier relationship management

    • Develop knowledge of freight lanes, capacity, and market trends

Qualifications

Qualifications

  • High school diploma or equivalent required; associate’s degree preferred

  • Strong attention to detail and organizational skills

  • Ability to multitask in a fast-paced environment

  • Excellent written and verbal communication skills

  • Proficiency in Google Suite and 

  • Strong work ethic, dependability, and team-oriented mindset

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.

Skills Required

  • High school diploma or equivalent
  • Associate's degree
  • Strong attention to detail and organizational skills
  • Ability to multitask in a fast-paced environment
  • Excellent written and verbal communication skills
  • Proficiency in Google Suite
  • Strong work ethic, dependability, and team-oriented mindset
  • Ability to work onsite Monday-Friday 2:00pm-10:30pm (mid-shift)
  • Familiarity with Transport Pro or other TMS (preferred)
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The Company
815 Employees

What We Do

Founded in 2011, Circle Logistics is a privately held third-party logistics (3PL) company based in Fort Wayne, Indiana. They move approximately 33,000 loads per month across the U.S., Canada, and Mexico using an asset-based fleet and a vetted carrier network. They serve a diverse range of clients, from family-owned manufacturers to Fortune 500 supply chains, across multiple freight modes.

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