Operations - Regional Operations Manager

Posted Yesterday
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Boston, MA, USA
In-Office
100K-110K Annually
Entry level
Automotive • Energy
The Role
Manage regional customer accounts, grow profitable sales, maintain client and vendor relationships, support branch improvement processes, document customer activity, coordinate collections, provide sales reporting, and train personnel. The role requires frequent regional and overnight travel to client sites, branches, and customer meetings, with occasional weekend work.
Summary Generated by Built In

Continental Battery Systems is a rapidly growing North American company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization.

We offer great benefits, including:

  • Medical, Dental, and Vision
  • Substantial 401k match
  • Robust voluntary benefits package
  • PTO and paid holidays off
  • Significant employee product discounts

At Continental Battery Systems, we want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself.

Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while also reducing our carbon footprint. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service.

 

Daytime Hours - Monday through Friday - Occasional Weekends if needed
Heavy travel required (frequent regional/overnight travel to client sites, branch locations, and customer meetings)
 

Job Responsibilities:

  • Key to this job is to deliver a high-quality customer experience while increasing the profitable sales of Company products and services. Creates and maintains promoters (raving fans) of clients
  • Completes all necessary administrative work to ensure safety of all branch personnel
  • Maintains a close business relationship with top 20% of clients
  • Records in CRM daily activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer/vendor relationships
  • Pursues and maintains preferred vendor status with clients
  • Knowledgeable in all products carried and educates customers on products that service their needs.  Identifies helpful opportunities for customers through expanding the use of Company products and services.  Helpful and persuasive
  • Adaptable to provide executive-level and service-level sales presentations
  • May maintain and replenish consignment products for customers
  • Coordinates with branch managers to implement improvement processes
  • Regularly meets with the Vice President to discuss measurable and achievable targeted sales objectives
  • Maintains accurate documentation of all customer transactions. Compiles accurate reports
  • Ensures the positive relationship is maintained while ensuring timely collection of payment for all orders
  • Provides sales reports
  • Required to train other personnel/prospects on mastered job processes, techniques, and procedures
    #ZR

Empowered and Engaged • Customer-Centric • Powerful Brands and Services • Always Moving Forward • One-Team • Environmental Health & Safety

Continental Battery Systems ∙ 750 W John Carpenter Way, Ste 900, Irving, TX 75039∙ www.continentalbatterycompany.com

Skills Required

  • Frequent regional and overnight travel to client sites, branch locations, and customer meetings
  • Ability to work Monday through Friday with occasional weekends as needed
  • Customer-focused and persuasive approach to sales and relationship management
  • Ability to deliver executive-level and service-level sales presentations
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The Company
1,000 Employees
Year Founded: 1932

What We Do

Continental Battery Systems is a North American distributor of aftermarket batteries, energy-storage systems and battery recycling solutions. It serves OEMs, aftermarket providers and major retailers, supplying products for automotive, commercial, marine, RV, golf, powersports and industrial applications. Its national distribution network combines local market expertise with regional distribution centers, and the company describes its mission as delivering reliable power through renewable solutions that support communities.

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