Operations Reconcilement Representative I

Posted 6 Days Ago
Be an Early Applicant
Suffolk, VA, USA
In-Office
43K-52K Annually
Entry level
Financial Services
The Role
Performs daily and monthly general ledger reconciliations for loan accounts, compiles reports, researches and clears outstanding entries, and identifies unusual activity. Provides transaction-entry guidance and training to bank employees while delivering internal and external member service. Requires financial or accounting experience, Microsoft Office proficiency, independent judgment, and knowledge of banking operations and regulatory requirements.
Summary Generated by Built In

Primary Purpose:

TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belonging and financial well-being among our family of members.  We are seeking a Operations Reconcilement Representative I that will be responsible for performing daily and monthly Operations related general ledger reconcilements and researching and clearing outages in a timely manner while providing exquisite customer service to both internal and external members.
The good-faith compensation range for this role is expected to be $42,500 - $52,000, based on the role, market, internal equity, and candidate qualifications.

Essential Responsibilities:

  • Compiling all daily reports from various internal sources
  • Using program tools along with research to reconcile all loan general ledger accounts daily.
  • Perform research and follow-up to ensure outstanding entries are cleared in a timely manner.
  • Perform training and provide guidance to all bank employees to assist with proper entry of transactions.
  • Note any concerns, errors, or unusual activity to management.
  • Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
  • Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.


    Minimum Required Skills & Competencies:

    • A High School graduate degree or equivalent
    • Previous experience in a financial or accounting environment
    • Exquisite member service skills in person, on the telephone, and through email.
    • Must be able to work independently, use logic and judgement to make appropriate decisions, and work well under pressure to meet deadlines.
    • Proficiency in Excel, Outlook and Microsoft Office Products
       

    Desired Skills & Competencies:

    • Education with an emphasis in Business, Finance, or Accounting
    • Previous work experience in banking or account reconcilement.
    • Working knowledge of FIS Insight Core System helpful.
    • Experience in various banking lines of business (Loans, Deposits, ACH, etc)


    Physical Requirements:

    • Express or exchange ideas by means of the spoken word via email and verbally.
    • Exert up to 20 pounds of force occasionally, use your arms and legs, and sit most of the time.
    • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
    • Not substantially exposed to adverse environmental conditions.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Skills Required

    • High school diploma or equivalent
    • Previous experience in a financial or accounting environment
    • Member service experience in person, by telephone, and email
    • Ability to work independently, use logic and judgment, make appropriate decisions, and meet deadlines under pressure
    • Proficiency in Excel, Outlook, and Microsoft Office products
    • Education emphasizing business, finance, or accounting
    • Previous banking or account reconciliation experience
    • Working knowledge of FIS Insight Core System
    • Experience with banking lines of business such as loans, deposits, and ACH

    TowneBank Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TowneBank and has not been reviewed or approved by TowneBank.

    • Leave & Time Off Breadth — PTO, all federal bank holidays, and an extra birthday day off are highlighted, with paid parental leave also offered. Time off can be used for vacation, illness, caregiving, bereavement, and birth/adoption for both full- and part-time staff.
    • Wellbeing & Lifestyle Benefits — Wellness initiatives include on-site screenings, fitness-club reimbursement, virtual fitness and mindfulness classes, and various employee discounts. An Employee Assistance Program and wellness resources support everyday wellbeing.
    • Retirement Support — A 401(k) with employer contributions through Principal and retirement planning tools are provided. A standard match with full vesting over five years is noted.

    TowneBank Insights

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    The Company
    HQ: Suffolk, VA
    1,065 Employees
    Year Founded: 1999

    What We Do

    Founded in 1999, TowneBank is a company built on relationships, offering a full range of banking and other financial services, with a mission of serving others and enriching lives. Dedicated to a culture of caring, Towne values all employees and members by embracing their diverse talents, perspectives, and experiences. Today, the bank operates over 40 banking offices throughout Hampton Roads and Central Virginia, as well as Northeastern and Central North Carolina – serving as a local leader in promoting the social, cultural, and economic growth in each community. Towne offers a competitive array of business and personal banking solutions, delivered with only the highest ethical standards. Experienced local bankers providing a higher level of expertise and personal attention with local decision-making are key to the TowneBank strategy. Towne has grown its capabilities beyond banking to provide expertise through its controlled divisions and subsidiaries that include Towne Investment Group, Towne Wealth Management, Towne Insurance Agency, Towne Benefits, TowneBank Mortgage, TowneBank Commercial Mortgage, Berkshire Hathaway HomeServices Towne Realty, Towne 1031 Exchange, LLC, and Towne Vacations. NOTICE TO CONSUMERS REGARDING MARYLAND LENDER LICENSEES: TowneBank is licensed to engage in business as a Maryland Mortgage Lender and assigned a unique NMLS identifier number: 512138. The NMLS Consumer Access Website is linked here: www.nmlsconsumeraccess.org Interested in joining the Towne Family? Available positions are listed at www.townebank.com/careers. TowneBank and its affiliate companies support a diverse workforce and are Equal Opportunity Employers who do not discriminate against individuals on the basis of race, color, religion, national origin, age, sex (including pregnancy and gender identity), genetics, sexual orientation, disability, veteran status or other classification protected by law.

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