Amperos Health is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients.
We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.
About the Role
We're looking for an RCM Operations Leader to build and scale the operational infrastructure behind our AI-powered revenue cycle platform. You'll lead domestic and offshore billing teams, own performance reporting, and act as a trusted advisor to clients — all while working closely with Product and Engineering to push the boundaries of what our AI can do. This is a hands-on role for someone who builds structure, moves fast, and leads by example.
What You'll Do
Build and scale internal and offshore RCM teams, ensuring KPIs and SLAs are consistently met
Serve as a trusted advisor to clients, translating operational performance into clear insights and forward-looking recommendations
For workflows not yet automated, oversee collectors and billers and develop the processes that allow them to work quickly and accurately on customer claims
Own reporting across leading and lagging indicators — denial rate, first-pass resolution, A/R aging, cost-to-collect, net collection rate — and act on the data
Monitor AI agent performance across calling, payer portals, and denial workflows; investigate issues and surface trends
Partner with Product and Engineering to expand AI capabilities, share payer-specific insights, and shape platform features
Work alongside engineers to interpret workflow data and identify opportunities to layer in automation
What We're Looking For
7+ years in healthcare RCM, with at least 3 years leading high-functioning teams of 15 or more
Experience building RCM operations from the ground up — not just running a mature org
Proven track record managing offshore billing or AR teams
Strong analytical skills and comfort working directly with data and engineering teams
Bias for action, high ownership, and ability to thrive in an early-stage environment
Lead with Empathy - Great products and teams are built on empathy—whether for our customers, users, or team members. We take the time to walk in others' shoes, listen actively, and truly understand their challenges, needs, and perspectives.
Humbly Ambitious - We combine humility with ambition. No task is beneath us, and no challenge too big. Greatness comes from being willing to do whatever it takes, while having the courage to take bold risks and learn from failures.
Radical Agency - Own your domain. Drive initiatives with autonomy and accountability. Think deeply, communicate with the team, and maintain a bias for action.
What We Do
We’re on a mission to power back-office operations, supercharge admins in their workflows, and spark legacy healthcare software with AI-first experiences. Our team has seen first-hand how ever-expanding burdens imposed by insurance have made running and growing a medical practice increasingly difficult. With growing prior authorization requirements and claim denial rates, providers are seeing lower revenue, higher staff burnout and higher costs to collect revenue, all while patient outcomes suffer. Our vision is that each provider has a suite of AI co-workers that supercharge its staff by dealing with all the workflows related to insurance, meaning providers can spend less time on administrative tasks and more on what healthcare is meant to be about: patient care. Interested in learning more? You can set up a time to chat with us here: https://calendly.com/mmiernowski/30min
