Operations Project Manager

ABOUT FLUTTER ENTERTAINMENT ​

Flutter Entertainment is the world’s largest sports betting and iGaming operator with 13.9 million average monthly players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet.

Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game!

Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed.

OVERVIEW OF THE ROLE ​

As a Project Manager, you will be responsible for leading teams to deliver projects that span across one or more business units. Manage resources, schedules, financials and contracts, and adhere to the quality control guidelines throughout the OPS PMO best practices. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relate to improving project delivery.

The Project Manager has the authority to run the project on a day-to-day basis and support the Programme Managers with project information. Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case. You will drive their development, establish best practice ways of working that align with the wider Flutter Group teams, and lead the delivery of initiatives.

KEY RESPONSIBILITES​

​Reporting directly to a Programme Manager, the Project Manager will:

• Leverage project management expertise from previous experience and the wider
• Work closely with Operations and Delivery Teams across Flutter Group
• Own end-to-end delivery of customer initiatives, leading each of the stages through early discovery, planning, build and land
• Work with Data, Product and Technology to ensure plans are complete, accurate, up to date and communicated
• Set up and govern well defined communication channels
• Manage issues and risks ensuring these are owned, managed and communicated appropriately
• Align the many contributing teams through strong dependency management
• Support your teams and colleagues, working within your network to help unblock impediments
• Work with Change Management team to ensure successful change implementation and embedment

TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE
We are currently looking for a creative and pragmatic project manager with a ‘can-do’ attitude. You`ll take responsibility for the effective delivery of multiple projects within our busy Operations portfolio. If you have experience working with both technical and non-technical teams, possess proactivity, phenomenal attention to detail and ability to plan and multi-task effectively, you`ll be a perfect fit for the role.

Experience:

• Understanding and demonstrable experience in the use of Project Management principals and methodologies
• Experience with Operations, IT, HR and acquisition projects would be beneficial
• Management of business structures, able to work in a highly functional environment of technical folk who each own their own area of expertise
• Specifically, you have a solid track record of delivering better customer experiences, whilst delivering major product and system improvements and supporting significant business growth.
• Previous experience of delivering projects
• You will have planning techniques experience, bringing together wide and diverse groups to produce accurate and achievable timelines which include key milestones and checkpoints
• An innovative, can-do attitude and willingness to go the extra mile

Behavioural Skills:

• Leadership skills and ability to influence teams & middle management with your knowledge and experience of delivery​
• Self-motivated individual who is highly organized, driven and can work independently as well as part of a team
• Ability to build strong working relationships both internal and external to the OPS, throughout all levels of the organization
• Approachability, open mindedness and an ability to work well with people.​
• Strong communication skills, be a clear, adaptable, and confident communicator being concise, both in written and in verbal communications
• Ability to work under pressure, meet deadlines and manage multiple activities at a time​
   

Technical expertise and knowledge:

• Recognized Project Management Certification is essential (e.g. PMP, AgilePM, PRINCE2)
• 5 to 8 years’ experience in project management
• Expert level report and presentation producing skills
• Accurate and methodical with strong attention to detail
• Strong sense of accountability and prepared to take ownership of problems and issues to deliver a prompt, satisfactory outcome
• Working experience using tooling such as JIRA, Confluence, Miro, SharePoint and Slack
• Experience in a real-time (e.g.: Chat or IM) customer service operations and the e-gaming industry is a plus

WHY CHOOSE US

Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India.​​​