The Operations Program Manager (OPM) role at Zoox will develop processes in Manufacturing Operations, and be responsible for complex hardware assemblies, and ensure product performance and scalability to meet the Demand Plan at Zoox. This role sits within the Advanced Hardware Manufacturing Operations Team at Zoox. The role will manage the overall production readiness, including metrics and daily reporting, alignment of production schedule to demand, overall material readiness and coordination between different production stages, through Testing and validation, and manufacturing at scale.
In this job, you will
Own the program for scaling the hardware products. Oversee operations, planning, and execution of production.
This role will combine both tactical and strategic planning to ensure lines stability
Report on daily, weekly, and monthly in both cross functional meetings and written update on metrics required to scale the product including triaging issues as they occur
Leverage Zoox knowledge across engineering, supply chain, and manufacturing to ensure line stability and meet the demand plan
Monitor weakness in supply chain such as Memory component, component availability, manufacturing readiness, release dates / cut-overs and capacity planning.
Work cross-functionally with manufacturing, test engineering, procurement, and supplier quality teams to support ramp readiness.
Communicate overall engagement, project status, and risk clearly to management, calling out key issues. Develop options as needed for resolution with the cross-functional teams
Support engineering and supply chain teams, by ensuring testing equipment milestones and first article approvals are included in the production plan.
Qualifications
Bachelor's degree
10+ years of combined relevant experience in the following domains: hardware manufacturing and supply chain management
Working knowledge of in an ERP systems and PLM Systems
Experience with manufacturing process engineering, or product development environments
Excellent project management skills, including planning, communicating with stakeholders, setting expectations, problem-solving, and prioritizing
Knowledge of and experience using various program management methodologies, practices, and tools to lead cross-functional projects to deliver high-impact strategic initiatives
Demonstrated strong conceptual and planning skills to analyze projects of broad and diverse scope and size
Exceptional communication skills: demonstrated ability to motivate, influence, and impress effectively at various levels and to lead without formal authority
Ability to travel up to 10%
Skills Required
- Bachelor's degree
- 10+ years of combined relevant experience in hardware manufacturing and supply chain management
- Working knowledge of ERP systems and PLM systems
- Experience with manufacturing process engineering or product development environments
- Excellent project management skills, including planning, stakeholder communication, expectation setting, problem-solving, and prioritization
- Knowledge and experience using program management methodologies, practices, and tools to lead cross-functional projects
- Strong conceptual and planning skills for analyzing projects of broad and diverse scope and size
- Exceptional communication skills and ability to motivate, influence, and lead without formal authority
- Ability to travel up to 10%
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
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Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
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Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
Zoox Insights
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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