Responsible for understanding customer demand and the fulfillment centers operational capacity in order to develop an operational labor plan with the lowest cost to serve. Lead and conduct day to day headcount planning. Analyze large sets of data to determine the most efficient utilization of manpower and equipment for hub and spoke sheds to meet customer demand. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Lead day-to-day headcount planning; set up routes in the system and determine number of drivers needed and number of routes based on customer demand and data forecasting
- Analyze large data sets to accurately forecast customer demand based upon historical and seasonal trends and utilize data insights to determine site labor costs, equipment usage, and other business needs
- Lead interpretation of data to be used in decision making regarding labor planning for 500+ drivers at hub shed and spoke locations
- Understand fulfilment center dependencies and workforce utilization by department in order to develop daily labor plans based upon forecasted demand
- Balance driver schedules in a �Hub & Spoke Model' in order to optimize driver KPIs such as on-time delivery, reduced miles, and orders per hour
- Analyze live customer demand and react to last-minute changes such as sudden changes in demand, weather changes or operational capacity constraints and provide guidance on any potential labor or scheduling impacts
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QualificationsMinimum
- Knowledge of analytical tools such as Business Objects, Tableau, and Power BI- Ability to collaborate and work cooperatively in a team-based environment
- Ability to prioritize/multi-task while providing accurate/on-time results- An in-depth and broad understanding of problem identification, analysis and resolution
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Excellent oral/written communication skills
- Proficient in Microsoft Office
- Strong attention to detail
Desired
- Bachelor's Degree
- 1 year of operations planning experience with an emphasis in warehouse, fulfillment center, logistics or transportation.
About UsWhat you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Skills Required
- Knowledge of analytical tools such as Business Objects, Tableau, and Power BI
- Ability to collaborate and work cooperatively in a team-based environment
- Ability to prioritize and multi-task while providing accurate and on-time results
- In-depth and broad understanding of problem identification, analysis and resolution
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Excellent oral and written communication skills
- Proficient in Microsoft Office
- Strong attention to detail
- Bachelor's Degree
- 1 year of operations planning experience in warehouse, fulfillment center, logistics or transportation
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
Kroger Insights
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
