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Job Summary
This position is responsible for the planning, design, enforcement of Enterprise Business Resiliency, including Crisis Management and Business Continuity Planning and event management. It also requires strong Governance, Risk and Compliance (GRC) policies, standards and procedures which safeguard the integrity of enterprise systems, files and data elements; maintaining knowledge of changing technologies, and providing recommendations for adaptation of new processes or policies; collaborating with and feeds operational risk information into the Enterprise Risk Management program. This role provides operational oversight of the shared services practices for Business Resiliency as well as policy/audits/controls/metrics by ensuring quality content, identifying issues and opportunities for improvement to Leadership/Management.
JOB REQUIREMENTS:
* Bachelor’s degree and 5 years of experience with a broad range of exposure to systems analysis, application development, database design and administration or 9 years of experience with a broad range of exposure to systems analysis, application development, database design and administration
* Experience with and understanding of Governance, Risk and Compliance concepts and processes (e.g. policies, audits, controls metrics)
* Experience in GRC solution.
* Experience with compliance-based tools and processes for standardization, centralization and automation (e.g. policies, audits, controls, metrics).
* Experience in simplifying and standardizing complex concepts and/or processes
* Business acumen
* Oral & written communication skills, including the ability to articulate complex concepts to various technical and non-technical audiences
* Collaborate well with individuals across the business and IT, as well as at all levels of the organization
* Ability to execute, influence, prioritize, and make trade-offs
* Adaptability / ability to manage/ lead change
* Consultative problem-solving / analytical thinking
* Data analytics, visualization and modelling
* Experience with related data tools
* A track record of business process improvement and leading change.
* Proven leadership and team motivation skills.
* Experience in scheduling and forecasting.
* Experience in managing cross-team projects to completion.
* Interpersonal skills, teamwork, and collaboration.
* Time management/prioritization.
* Problem solving/analytical skills
* Work Independently, with guidance in only the most complex situations
* Understand IT /IS/Business concepts and how to articulate those in terms of risk.
* Interprets internal or external business issues and concepts and can translate those into concepts that must be addressed via policy.
* Understand key IT / IS laws and regulations, such as the Health Insurance Portability and Accountability Act, as well as governance and compliance frameworks (e.g. NIST, COBIT, ITIL, HITRUST).
* Experience with audit and compliance controls. This could include previous IT auditing experience and / or technical controls implementation, as well as the ability to respond appropriately to audit and assessment findings.
* Initiate and invoke creativity to solve complex problems; takes an “outside –in” perspective to identify innovative solutions
* May lead functional teams or projects.
PREFERRED JOB REQUIREMENTS:
* Bachelors Degree in Computer Science, Information Systems or other related field.
* Experience with Audit and Compliance controls
* Experience (2 years) with Business Resiliency & Continuity planning which includes, Business Impact Assessments, Business Continuity Plan development, BC Exercise Planning and Event Management
* Policy development and review
* Industry certification (i.e. CISA, KPI (Metrics), HCISPP)
* Data Modelling/ Visualization experience
* Understand key IT/IS concepts and how to articulate them in terms of risk
* Understanding of key IT/IS laws and regulations such as HIPAA, as well as governance and compliance frameworks (NIST, COBIT, ITIL, HITRUST)
* Proficient with BlueChip, BlueSTAR and BlueSquaredWorking knowledge of SQL and relational databases; SQL, Python, R coding a plus
* Experience with data visualization tools, such as Tableau and Power BI
* Demonstrated desire for continued technical growth
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$80,700.00 - $145,700.00
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What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
