Operations MIS Lead

Reposted Yesterday
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Kampung Teluk Menara, Manir, Kuala Terengganu, Terengganu, MYS
In-Office
Mid level
Financial Services
The Role
The Operations MIS Executive performs operational reporting, validates and analyzes data, enhances processes, and collaborates with IT for system improvements.
Summary Generated by Built In
WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

  • Ensure accurate, complete, and timely submission of operations regulatory reports (e.g. Cash BOP, ROMS), including all associated tasks.

  • Prepare Amendment Justification Templates (AJT) to address instances of inaccurate, late, or incomplete reporting.

  • Review and update Standard Operating Procedures (SOPs) to ensure alignment with bank policies and regulatory requirements.

  • Maintain strict adherence to maker-checker controls to ensure governance and control effectiveness.

  • Respond promptly to internal and external queries related to regulatory reporting.

  • Liaise with internal and external stakeholders to obtain required information and support reporting accuracy.

Key Qualifications:

  • A degree in Business Administration, Operations Management, or a related field

  • At least 3 years of experience in process management, operations, or a related field

  • Proven track record of process improvement and implementation

  • Strong analytical and problem-solving skills, with the ability to think creatively

  • Excellent communication and interpersonal skills, with the ability to influence stakeholders

  • Experience with process mapping tools and techniques, such as Lean or Six Sigma

What we offer:


Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Skills Required

  • Degree in Business Administration, Operations Management, or a related field
  • At least 3 years of experience in process management, operations, or a related field
  • Proven track record of process improvement and implementation
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience with process mapping tools, Lean or Six Sigma
Am I A Good Fit?
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The Company
HQ: Singapore
Year Founded: 1932

What We Do

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.

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