We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.
We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.
We are Vicinity.
Role purposeLead the delivery of safe, compliant and high-performing centre operations, ensuring excellence across presentation, security, maintenance and customer experience. As a key leader, you’ll manage contractors, oversee budgets and drive strategic initiatives that enhance asset performance and long-term sustainability, while partnering closely with the Centre Manager and broader team.About the Role
- Lead and develop a high-performing team, driving capability, engagement and performance outcomes
- Oversee end-to-end centre operations including contractor management across cleaning, security and building services
- Ensure compliance with safety, risk and regulatory requirements, including emergency management and essential safety measures
- Manage operational budgets, monitor costs and identify opportunities to optimise spend and improve efficiency
- Deliver capital projects, ESG initiatives and operational improvements aligned to asset strategy
- Proven experience in operations or facilities management within retail or mixed-use environments
- Strong leadership capability with experience managing teams and contractor performance
- Solid understanding of safety, compliance and regulatory frameworks
- Commercially astute, with experience managing budgets, forecasting and cost control
- Strong stakeholder management skills with the ability to influence and drive outcomes
Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:
Flexible working options
Birthday leave & purchased additional leave
$1,000 worth of VCX securities rewarded for eligible team members
Generous Parental Leave
We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.
At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:
Email: [email protected]
Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)
Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.
Skills Required
- Proven experience in operations or facilities management within retail or mixed-use environments
- Experience leading and developing teams, managing contractor performance
- Understanding of safety, compliance and regulatory frameworks, including emergency management and essential safety measures
- Experience managing operational budgets, forecasting and cost control
- Stakeholder management skills with ability to influence and drive outcomes
- Delivering capital projects, ESG initiatives and operational improvements
- Existing, relevant Australian work rights
- Criminal History Background/Police Check (required at later stages)
What We Do
From Chadstone to Joondalup, and Chatswood to Elizabeth, Vicinity’s destinations span the breadth of our great sunburnt country. Our destinations serve as important hubs for our communities, whether it’s in housing essential grocery stores or pharmacies, offering Australia’s largest collection of luxury retail brands, or providing a spot to share a bite with family and friends with places to dine offering cuisine from every corner of the planet. Our destinations are evolving, delivering an unparalleled data-led retail mix to offer new experiences to maintain their market-leading positions. We’re on an exciting journey to shaping meaningful places where communities connect. We manage over 2.5-million square metres of leasable space and with such a large footprint, we know our commitment to sustainability can have a real impact on the everyday lives of our communities. Our sustainability journey is never-ending but to date has seen us focus on social sustainability in the form of a Modern Slavery Statement and responsible procurement policies, and on environmental sustainability with our market-leading $75-million investment in solar energy systems at more than 20 destinations nationally, and waste reduction practices. With so much going on, change is the only constant at Vicinity, and we love it!
