Operations Manager

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Charlotte, NC, USA
In-Office
70K-80K Annually
Mid level
Greentech • Other
The Role
Manage client aviation facility operations, supervise staff, ensure safety, quality, and regulatory compliance, control costs and profitability, oversee recruiting, training, payroll, incident reporting, and client relations.
Summary Generated by Built In

The Aviation Operations Manager is responsible for those client facilities and personnel under his / her supervision to ensure that the Company is providing professional and quality service and to ensure compliance with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. Employee is also responsible for ensuring that the planned profitability of responsible accounts is realized.

Compensation: $70,000 - $80,000 per year salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.  You may be eligible to participate in a Company incentive or bonus program.

Shift: Flexible schedule required, general working hours are Monday - Friday morning or afternoon shift

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Responsibilities
  • Communicate effectively with employees and client to ensure fulfillment of performance and quality requirements.
  • Maintain positive relationship with client representatives.
  • Control cost to ensure profitability of area of responsibility.
  • Ensure clients receive accurate invoices in a timely manner. Follow- up on payment of all invoices.
  • Responsible for and /or the oversight of the recruiting, hiring and training of all employees in his/her area of responsibility. Ensure this is done in accordance with established procedures and in a cost-effective manner.
  • Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.
  • Ensure that Duty Managers and Supervisors are properly trained and understand their assigned duties.
  • Monitor compliance with contractual and regulatory requirements in area of responsibility.
  • Ensure that payroll is prepared and transmitted in an accurate and timely manner.
  • Ensure that any injuries, incidents, accidents, etc. are documented, reported and processed appropriately.
  • Monitor safety program within area of responsibilities and communicate with Safety Quality Managers on a frequent basis to ensure compliance with all Company safety standards.
  • Establish and maintain effective communication and working relationship with passengers, co-workers, shift coordinators, supervisors, managers, etc.
  • Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Qualifications
  • Demonstrated leadership experience in maintenance or facility operations
  • Strong computer proficiency (Microsoft Office Suite required; CMMS experience preferred)
  • Experience tracking, documenting, and analyzing operational data
  • Excellent communication, organizational, and problem-solving skills
  • Proven ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

  • Experience in industrial or manufacturing environments
  • Prior operations management experience overseeing multi-disciplinary maintenance teams
  • Experience supporting 24/7 operations
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

Skills Required

  • Demonstrated leadership experience in maintenance or facility operations
  • Strong computer proficiency (Microsoft Office Suite)
  • CMMS experience
  • Experience tracking, documenting, and analyzing operational data
  • Excellent communication, organizational, and problem-solving skills
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Experience in industrial or manufacturing environments
  • Prior operations management experience overseeing multi-disciplinary maintenance teams
  • Experience supporting 24/7 operations

ABM Industries Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.

  • Healthcare Strength Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
  • Retirement Support A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
  • Wellbeing & Lifestyle Benefits Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.

ABM Industries Insights

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The Company
HQ: New York, NY
1,799 Employees
Year Founded: 1906

What We Do

Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.

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