Operations Manager

Position Summary: Administers recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies. Directly supervise and coordinate activities of transportation and material-moving machines and vehicle operators and helpers.

Essential Duties and Functions: To perform this job successfully, the individual occupying this position must be able to perform essential job functions set forth below with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or abilities required.

• Enforce safety rules and regulations, at the local, state and federal levels.
• Plan work assignments and equipment allocations to meet transportation, operations, or production goals.
• Confer with customers, supervisors, contractors, and other personnel to exchange information and to resolve problems.
• Advise workers in transportation or related services, such as moving, storing, and loading or unloading of materials.
• Resolve worker problems or collaborate with employees to assist in problem resolution.
• Recommend and implement measures to improve worker motivation, equipment performance, work methods, and customer services.
• Maintain or verify records of time, materials, expenditures, and crew activities.
• Prepare, compile, and submit reports on work activities, operations, production, and work-related accidents.
• Plan and establish transportation routes.
• Ensures compliance with regulated vehicle Inspections and monitors stock to ensure quality. 
• Ensure completion of repairs and preventative maintenance of vehicles.
• Dispatch personnel and vehicles in response to daily shipment logs
• Conduct origin agent assignments at customer residences to prepare for upcoming projects or at the request of other agents.

Other Duties and Responsibilities:  This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and it is not intended to be all-inclusive.

• Recommend or implement personnel actions, such as employee selection, evaluation, and rewards or disciplinary actions.
• Attend meetings as necessary.
• Other duties as assigned.

Technology Skills:

• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and outlook.
• Competent with Microsoft Teams.

Minimum Qualifications (Knowledge, Skills, and Abilities): The following are required to enable job holders to perform the essential functions of the job

• Bachelor’s degree or equivalent work experience
• At least 5 years of related experience
• Ability to foster teamwork
• Ability to multi-task and prioritize.

Work Environment and Physical Requirements: Physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Assures that safety regulations are followed at all times
• Follows policies and procedures including infection control, universal pre-cautions and exposure control plans when performing daily tasks.
• Reports hazardous conditions, accidents, and incidents to the immediate supervisor
• Must be able to lift up to 15 lbs.
• Requires standing, walking, bending, kneeling, stooping, and crouching in the office & warehouse setting.
• Exposure to heat, cold, dust, noise, or chemicals in the office and warehouse setting.
• Some travel required.

• Annual Gross Profit $ - Annual bonus opportunity target of $6,000.00 if branch gross profit budget is met on the following Bonus Scale:

Bonus Scale                                                        % Bonus Earned

100% of Budgeted GP $                               100%     $6,000.00

90.0% - 99.9% of Budgeted GP$               80%        $4,800.00

80.0% - 89.99% of Budgeted GP$            60%        $3,600.00

75% - 79.99% of Budgeted GP$                40%        $2,400.00

< 75% of Budgeted GP$                               0%                  $0.00