Operations Manager

Our client, a retail food and beverage company is seeking a talented and experienced Operations Manager. The ideal candidate will be looking for the right opportunity to build an extremely successful career.  With lots of retail stores all across Southern California, there is lots of wholesale growth and limitless possibility!

$50,000-$55,000 plus significant bonus and sales driven incentives - 

Responsibilities:

Delivery Logistics:

• Manage effective and efficient company wide delivery service operations 

• Ensure proper inspection of all goods received and delivered

• Responsible for all inventory management, deliveries, and accurate daily reporting 

• Constant evaluation of routes and delivery times to ensure that we are operating as efficiently as possible at all times

• Manage labor and daily scheduling for drivers, including delivery routes

• Manage labor budgets by efficiently scheduling warehouse staff and drivers to optimize pick-ups, deliveries, and order processing while minimizing overtime

• Update delivery routes as needed and help drivers resolve routing issues

• Proactively communicate with drivers to ensure successful deliveries

• Manage vehicle maintenance, including oil changes, washing, cleaning, and gas refilling

• Assist with hiring and firing drivers as needed

Warehouse Management:

• Manage order fulfillment process ensuring accurate selection, check, invoicing, and delivery of all customer orders

• Ensures that all products are properly marked or tagged with item barcode for proper identification and order fulfillment

• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts and following warehouse procedures for all receiving and order fulfillment activities

• Optimize the physical condition of the warehouse and facilities

Sales:

• Directly manage all aspects of sales outside the LA market, including key account identification and ongoing relationship management to ensure customer acquisition, retention and growth

• Meet or exceed regional sales and financial objectives by forecasting requirements, preparing budgets, scheduling expenditures, analyzing variances, and initiating corrective actions

• Maintain and expand customer base by building and maintaining rapport with key customers and identifying new customer opportunities

• Constantly work towards transforming target accounts into top accounts, including maintaining consistent visibility with account decision makers

• Identify incremental sales and merchandising opportunities within partner accounts

• Deliver regular sales forecasts for case volume, spending, and profitability

• Achieve operational sales objectives by implementing production, productivity, quality, and customer-service standards, resolve problems, determine and implement systems improvements

• Monitor sales leads and provide a superior customer experience, including timely correspondence and orders as well as effectively address inquiries and complaints

Qualifications:

• Natural self-starter, strong work ethic, with a superior drive for results and sense of urgency

• Hands-on business operations, inventory management, and employee management skills

• Impeccable customer service with the ability to foster great relationships 

• Ability to review and process customer sales data

• Handy, with the ability to fix basic equipment

• Organized, systematic and good with numbers

• Ability to communicate with confidence and build respect with coworkers

• Proficiency with Microsoft Office Suite and POS software

• CRM and ERP system experience a plus

• Ability to stand, bend, stoop, and regularly lift up to 65 pounds

• Comfortable working occasionally in walk-in coolers and freezers

• In depth knowledge of warehouse functions and practices with demonstrated ability to effectively manage in a fast paced environment

• Demonstrated experience managing warehouse staff and delivery drivers

• Minimum 3 years of business, sales, and/or warehouse management experience 

• Restaurant management, food service, and/or outside sales experience preferred

• Experience with HACCP and food safety regulations preferred

All your information will be kept confidential according to EEO guidelines.

Please contact Abby Tannenbaum with your resume to be considered 213-289-5953