Operations Manager
Location: Salt Lake City
Type: Full-time
Department: BFSI2
Job Summary
The Record Retention Operations & Coordination Manager is a senior individual contributor and team lead responsible for architecting and executing the firm's global records retention program with a primary focus on capital markets businesses — including equities, fixed income, derivatives, structured products, prime brokerage, and securities financing. This role sits at the intersection of Compliance, Technology, Legal, and Front Office Operations and requires deep familiarity with capital markets instruments, trade life cycle workflows, and the regulatory recordkeeping obligations that govern broker-dealers and investment advisers under US and international laws
Responsibilities
Own the firm's global Records Retention Schedule (RRS) for capital markets, covering equities, fixed income, derivatives , structured products, prime brokerage, repo/reverse repo, and securities lending.
Oversee retention requirements for prime brokerage records including margin agreements, rehypothecation records, securities lending activity, and client collateral documentation
Coordinate with the Legal and eDiscovery teams on litigation hold management — ensuring retention schedules are superseded by active legal holds and that hold notifications are tracked and released appropriately.
Lead data lifecycle management initiatives — governing records from creation through active use, archival (nearline/offline tiers), and certified destruction — in coordination with Sr. Stakeholder/managers
Develop and maintain an Information Governance scorecard and quarterly reporting pack for the senior leadership — covering retention compliance rates, legal hold inventory, remediation pipeline, and regulatory change impact
Eligibility Requirements
Bachelor’s degree in business administration, Finance, Information Management, or a related field.
8+ years of experience in records management, information governance, or operations within a capital markets operations at an investment firm, or global broker-dealer.
Demonstrated knowledge of the trade life cycle across at least two asset classes (equities, fixed income, derivatives, FX, loans).
Knowledge of core banking or capital markets platforms (Murex, Calypso, Temenos, FIS, Broadridge, or equivalent).
Understanding of US financial regulations governing records retention (SEC 17a-4, FINRA 4511, CFTC 1.35, Dodd-Frank Title VII, BSA/AML).
Proven track record of managing regulatory examinations and producing records in response to regulatory requests.
Strong executive communication skills with experience presenting to C-suite and board-level audiences.
Prior people management experience leading cross-functional, cross-regional teams
In the US, the target base salary for this role is $100K- $125K. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors
How to Apply
- Click "Apply Now" to submit your resume through our career site
- Be sure to include any relevant experience that aligns with the role.
- Qualified candidates will be contacted by a member of our recruitment team for next steps
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
You can also find us on:
https://www.linkedin.com/company/eclerx/
https://www.indeed.com/cmp/Eclerx/about
https://www.glassdoor.com/eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here
Skills Required
- Bachelor's degree in business administration, Finance, Information Management, or related field
- 8+ years of experience in records management, information governance, or operations within capital markets at an investment firm or global broker-dealer
- Demonstrated knowledge of the trade life cycle across at least two asset classes (equities, fixed income, derivatives, FX, loans)
- Knowledge of core banking or capital markets platforms (Murex, Calypso, Temenos, FIS, Broadridge, or equivalent)
- Understanding of US financial regulations governing records retention (SEC 17a-4, FINRA 4511, CFTC 1.35, Dodd-Frank Title VII, BSA/AML)
- Proven track record managing regulatory examinations and producing records in response to regulatory requests
- Strong executive communication skills with experience presenting to C-suite and board-level audiences
- Prior people management experience leading cross-functional, cross-regional teams
eClerx LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.
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Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
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Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
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Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.
eClerx LLC Insights
What We Do
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
