Operations Manager Job Description
Moxi Childcare's Operating Values● Unreasonable Hospitality - We believe in the power of giving people more than they expect. As a team and individuals, we go above and beyond what is expected in our pursuit of caring for families, children, and each other.
● Humble Leadership - We leave our egos at the door when we come to work, and we understand that it takes a village to raise children, care for parents, and build an innovative company that will leave a lasting impact on the world.
● Solution Oriented - We focus our energy on solving problems. We learn from our mistakes, but we do not dwell in them. We approach problems directly, even when they make us uncomfortable, and we make a plan for how to do better next time.
● Innovative Thinker - We try new things, push boundaries, and ask “why” in the pursuit of building the next generation of safe, modern, high-quality care that works for today’s family and caregiver. We know that good ideas and solutions can come from every level of the organization, and we make space for our team members to grow.
Why Join Moxi?
We’re a mom-founded, parent-led company building the future of childcare — and that future is joyful, flexible, and family-centered. We believe that the people who care for children deserve to be treated like professionals and leaders. Join us, and help families thrive — one warm welcome at a time.
We’re looking for a hands-on Operations Manager to keep our growing organization running smoothly and efficiently. This role is perfect for someone who loves a spreadsheet, thrives in the details, and isn’t afraid to roll up their sleeves. You’ll own budgeting and financial operations, manage the physical upkeep and performance of our centers, and help us scale intentionally and sustainably.
Key Responsibilities
Financial Operations (50%)
Own day-to-day financial management including budgeting, forecasting, and reporting
Track center-level performance and recommend strategies for efficiency and growth
Manage tools like QuickBooks, Gusto, and Ramp for accounting, payroll, and expense tracking
Ensure timely vendor payments, reimbursements, and invoice processing
Support pricing updates and cost modeling for new services or locations
Center Operations & Facilities (20%)
Oversee market level purchasing, inventory, and compliance systems
Own maintenance, safety, and upkeep of all Moxi centers, working closely with vendors and landlords
Create and maintain systems for supply management, security, and cleanlines
Serve as point of contact for repairs, inspections, and facilities-related emergencies
Systems + Processes (10%)
Build and refine internal systems for scheduling, documentation, communication.
Refine and maintain systems for hiring and onboarding new employees in partnership with HR consultant
Ensure teams are trained and supported to use tools like Gmail, Google Calendar, and Slack
Identify opportunities to automate or simplify repeatable tasks
Growth & Expansion (20%)
Support the opening of new Moxi centers, from site prep to operational readiness
Coordinate with architects, contractors, and licensing bodies during buildouts
Help develop staffing plans, supply lists, and operational workflows for new locations
Travel regionally as needed to support site launches and ensure operational consistency
Culture & Values
Embody Moxi’s core leadership values:
Help foster a joyful, inclusive, and welcoming environment for children, families, and staff.
Serve as a connector and communicator between families and the broader Moxi team.
You Might Be a Fit If You:
Have 3–5+ years of experience in operations, facilities, finance, or business management
Love budgets, spreadsheets, and bringing order to chaos
Are organized, systems-driven, and solution-oriented
Know how to communicate clearly and kindly, even under pressure
Are comfortable making decisions, solving problems, and wearing many hats
Get excited about building processes, launching spaces, and improving over time
Prior experience in a startup, early education, or childcare is preferred.
Want to be part of a fast-paced, mission-driven startup, changing how families access care
Benefits:
Health, vision, and dental insurance
Free childcare for full time employees
Paid vacation and sick leave
Paid family leave
Skills Required
- 3-5+ years experience in operations, facilities, finance, or business management
- Proficiency with QuickBooks, Gusto, and Ramp
- Experience with budgeting, forecasting, financial reporting, accounts payable and payroll processes
- Experience managing facilities, vendor relationships, maintenance, safety, and inspections
- Experience supporting site openings and coordinating with architects, contractors, and licensing bodies
- Familiarity with Gmail, Google Calendar, Slack (Google Workspace) and spreadsheet tools
- Willingness to travel regionally as needed
- Prior experience in a startup, early education, or childcare
What We Do
Moxi provides flexible, on-demand childcare services for children aged 12 weeks to 5 years. Through a membership model and a dedicated app, parents can book partial, half, or full days of care without long-term contracts. Moxi's centers offer Montessori-inspired learning and are co-located with amenities such as coworking spaces and fitness studios to support working parents' daily needs.
