Operations Manager

Posted 5 Days Ago
Be an Early Applicant
Elizabethtown, PA, USA
In-Office
100K-115K Annually
Senior level
Logistics • Software • Transportation
The Role
Manage multi-site supply chain operations including distribution, packaging, transportation, safety, P&L, staffing, continuous improvement, regulatory compliance, performance reporting, and associate development. Drive productivity, quality, and customer satisfaction while overseeing budgets, labor, and operational metrics.
Summary Generated by Built In
Job Summary & Responsibilities

Position Overview:

The Operations Manager is responsible for managing all aspects of a supply chain operation. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.


Location: Elizabethtown, PA

Work Schedule: Monday-Friday, Day Shift

Travel Specifics: 25%

Competitive Compensation: Attractive annual salary of $$100,000-$115,000 plus a performance-based bonus

Key Responsibilities:

  • Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
  • Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
  • Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
  • Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
  • Direct and oversee programs to ensure safety of all associates, equipment and property.
  • Ensure compliance with all company, customer, and government regulatory requirements.
  • Directly manage budget and P&L for operations.
  • Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
  • Maximizes quality and productivity by understanding and mastering all job standards for each function and evaluating performance variances in order to identify root cause, corrective action and training needs.
  • Participate in the collection of performance measurements per customer, vendor and/or site requirements.
  • Prepares and submits weekly and monthly reports.
  • Deliver a consistent, high-performance experience to our associates and customer.

Be part of a forward-thinking company that values creativity and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect and inclusivity. Enjoy a competitive salary package, including benefits such as health, dental, and vision insurance, 401(k) matching, and more.

If you are results-driven, have a passion for change, and a desire to make a significant impact, we would love to hear from you. Click apply today to join ID Logistics!


Preferred Qualifications

Minimum Requirements:

  • 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
  • High volume e-commerce experience
  • Strong background in both inbound or outbound
  • Critical thinking, problem solving and reasoning skills.
  • Ability to work effectively with diverse personalities and communication styles.
  • Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
  • Strong presentation, writing and speaking proficiency.
  • Experience applying Lean, Six Sigma, or Kaizen principles preferred.
  • Strong organizational skills.
  • Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
  • Ability to work a flexible schedule to meet the operation's needs.

Preferred Qualifications:

  • Bachelor's degree in supply chain or Logistics or business-related field preferred.
  • 3PL experience.
Compensation & BenefitsMedical, Dental, Vision, FSA/HSA programs available, 401K with matching program, Vacation and Sick time, Friendly and Open-Door culture

Skills Required

  • 5+ years management experience in a high-volume, fast-paced 3PL, distribution, warehouse, and transportation environment.
  • High volume e-commerce experience.
  • Strong background in inbound and outbound operations.
  • Critical thinking, problem solving and reasoning skills.
  • Ability to work effectively with diverse personalities and communication styles.
  • Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
  • Strong presentation, writing and speaking proficiency.
  • Experience applying Lean, Six Sigma, or Kaizen principles.
  • Strong organizational skills.
  • Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM.
  • Ability to work a flexible schedule to meet the operation's needs.
  • Bachelor's degree in supply chain, logistics, or business-related field.
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The Company
HQ: Scranton, PA
1,082 Employees

What We Do

ABOUT ID LOGISTICS: ID Logistics is an international contract logistics group, with revenue of € 3.3 B in 2024. ID Logistics has more than 450 sites across 19 countries, representing more than 9 million square meters of warehousing facilities in Europe, America, Asia and Africa, with 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterized by offers involving a high level of technology. Developing a social and environmental approach through a number of original projects since its creation in 2001, the Group is today resolutely committed to an ambitious CSR policy. ID Logistics is listed on Compartment A of NYSE Euronext’s regulated market in Paris and are included in the SBF 120 index (ISIN Code: FR0010929125, Ticker: IDL).

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