The Role
The Operations Manager oversees school operations, manages academic and campus operations, ensures compliance and community engagement, and supports extracurricular events.
Summary Generated by Built In
Operations Manager
Job Summary
The Operations Manager role is an integral part of the Information and Operations team, ensuring all non-instructional components of the school's daily operations are effectively managed and executed. The starting salary range for this role is $71,305-$77,504. This is a full-time, fully on-site role based at KIPP DC’s campuses with an anticipated start date of June 2026.
About KIPP DC
For 25 years, KIPP DC has partnered with students, families, and the community to create joyful, academically excellent schools across the nation’s capital. Today, our network of 22 schools educate more than 7,500 students in grades PreK3-12, supported by 1,500 dedicated teachers, leaders, and staff.
Our work is grounded in five pillars–Academic Excellence, Joy & Sense of Belonging, Highly Effective Teachers and Leaders, Safe, Structured, and Nurturing Learning Environments, and Commitment to College Readiness–which ensure every student is equipped with the knowledge, skills, and confidence to pursue success in college, careers, and beyond. Our schools combine high expectations with joyful, affirming environments that nurture academic success and personal growth for students and staff alike.
As part of the national KIPP network, we share best practices and innovations while maintaining deep roots in Washington, D.C. Together, we strive toward a future without limits for our students, alumni, and community.
About the Role
In partnership with a school leader and Assistant Principal of Operations, the Operations Manager supports the school and campus-wide operations vision. This position will be responsible for overseeing a range of business functions that streamline performance between the school site and headquarters. The Operations Manager ensures that all school operations run seamlessly each and every day, proactively problem solving and developing systems where needed.
Location and Type of Work
This is an exempt position and will report to the Assistant Principal of Operations (APO). As a headquarters team that is focused on being responsive to our schools and meeting the needs of our students and families, we approach our work in a way that reflects these priorities. Schools operate in person and our students and families rely on us for in-person support which requires this position to be fully onsite. This role is currently required to be onsite or in schools during regular work hours.
Responsibilities
The percentages for each key responsibility are estimates, and other duties may be assigned. Flexibility and responsiveness are encouraged to accommodate organizational needs.
Academic Operations (30% of time)
- Serve as the primary executor of academic operations systems in partnership with the APO, ensuring strong day-to-day implementation across enrollment, data, assessments, and attendance.
- Manage student data systems and records, ensuring accuracy across attendance, grades, transcripts, and enrollment data in coordination with regional SIS and data teams.
- Lead execution of student recruitment, enrollment, and re-enrollment processes, including outreach campaigns, event coordination, and progress tracking toward enrollment targets ensuring 100% enrollment at the start of the school year.
- Support development and implementation of the master schedule, class rosters, and room assignments, ensuring alignment with staffing and academic priorities.
- Collect, maintain, and prepare key student data related to instruction, including but not limited to transcripts, report cards, and student grades.
- Host staff training for the execution of student assessments, grading, and other school-wide initiatives.
- Own day-to-day attendance data collection, tracking, and follow-up, ensuring alignment with school and network attendance compliance expectations.
Campus Operations (25% of time)
- Manage accounts payable, accounts receivable, and all other financial operations, including credit cards, petty cash, and reimbursements.
- Oversee financial aspects of school operations by tracking spending and identifying trends, preparing financial reports monthly, approving invoices to ensure compliance with accounting standards, and analyzing budget and spending data to advise principals on best ways to allocate funds.
- Serve as the sole Requisitioner in Workday, working closely with the Cost-Center Manager (APO) and school leader to ensure all spending is accurately accounted for in the system.
- Manage procurement and purchasing at the school site, including supplies, furniture and equipment, and information technology investments.
- Maintain inventory and manage fixed assets tracking.
- Oversees all aspects of food service, including quality, managing staff/vendors, meal tracking, compliance, and meal delivery
- Collaborate with the school leader and APO in budget development, monitor fiscal policies, and daily procurement processes.
- Communicate and track renovation, maintenance, and space needs to the HDQ facilities team, track school assets and inventory, and manage the quality of equipment.
- Serve as the main point of contact at the school for all facilities-related issues, including coordinating efforts among all facilities personnel, security personnel, and external vendors.
Compliance (15% of time)
- Support the APO with school-based compliance requirements by maintaining accurate lunch forms for each school, auditing and compiling accurate monthly lunch counts, and collecting lunch payments from students.
- Coordinate and track all compliance requirements across the school, ensuring deadlines are met and documentation is complete across areas such as ESSA, McKinney-Vento, ELL, student withdrawals, and health compliance.
- Run enrollment audit preparation and follow-up, including tracking action steps, resolving discrepancies, and ensuring readiness for reviews.
- Serve as the primary point of coordination with school staff to ensure consistent execution of compliance processes.
- Support family-facing communication related to compliance requirements, ensuring families understand expectations and deadlines.
- Support record keeping on behalf of the APO
- Liaise with the regional safety team to manage onsite security vendors, ensuring student safety through guard rotations, emergency equipment maintenance, and compliance with safety protocols.
- Provide administrative and operational support to the APO, including record keeping, documentation, and coordination across operational workstreams.
- Collaborate with administrative staff to establish and update emergency response team protocols and ensure the campus is fully informed of all safety procedures
- Cultivate relationships with community partners and local officials to support city and network-wide safety initiatives.
- Maintain the front desk management and visitor sign-in when the Operations Associate is absent.
- Oversee the development of logistics for extracurricular activities, athletics, field trips, special events, and visitor management.
- Collaborate with the school's principal and APO to verify student-athlete eligibility, coordinate athletic logistics with the regional athletics leader, and ensure compliance with KIPP DC policies and relevant governing bodies.
- Manage the operational staffing structure to oversee and support evening and weekend events or facility usage by external vendors.
Requirements & Preferences
Required Qualifications
- Bachelor’s degree
- A minimum of three years of experience in administration and operations
- Proven project management skills as it relates to the creation of different systems and structures
- Ability to work collaboratively across multiple teams throughout the network
Preferred Qualifications
- Familiarity with finance and accounting principles
- Project planning experience preferred, with demonstrated ability to see large projects through to completion
- Previous experience budgeting or purchasing on behalf of a non-profit organization
- Spanish Language Fluency
Physical Requirements
- Ability to travel to a KIPP DC school
- Availability to work outside of normal business hours or weekends
Demonstrated Excellence in the Following Areas:
- Commitment to Students and Schools: Demonstrates commitment to education reform, believing in every child's potential for success and prioritizing students, schools, and the essential role of families.
- Strategic Thinking and Problem Solving: Finds creative solutions to challenges that achieve broader goals of team and organization.
- Project Management: Sets a high bar for own work and supports others to achieve desired team outcomes.
- Communications and Influence: Demonstrates adept communication skills and influence to advance work by adjusting content and style.
- Teamwork: Contributes to a supportive team culture, fostering diverse work styles and maintaining a high performance standard.
- Trust and Collaboration: Establishes and nurtures effective relationships with a diverse set of stakeholders to support the best outcomes for our work.
- Cultural Humility: Advances KIPP DC’s commitment to anti-racism by creating a diverse, equitable, and inclusive environment for all stakeholders.
- Continuous Learning: Commits to continuous learning through feedback, self reflection, humility, and action.
Benefits & Compensation
KIPP DC offers an extremely competitive compensation and benefits package:
- The anticipated starting salary range for this position is $71,305-$77,504. At KIPP DC we strive for clarity, equity, and to be highly competitive. When determining salaries we look at benchmarks in the education and non-profit sector.
- KIPP DC offers a robust benefits package including medical, dental, and vision insurances; various voluntary benefits; and employer paid benefits such as short term disability, long term disability, life insurance, and a membership to One Medical.
- KIPP DC also offers a 403(b) retirement account with a 3% employer contribution and a 3% match with vesting after three years.
Skills Required
- Bachelor's degree
- Minimum of three years of experience in administration and operations
- Proven project management skills
- Ability to work collaboratively across multiple teams throughout the network
- Familiarity with finance and accounting principles
- Project planning experience
- Previous experience budgeting or purchasing for a non-profit organization
- Spanish Language Fluency
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The Company
What We Do
KIPP DC is a network of high-performing, college-preparatory public charter schools in Washington, D.C., committed to excellence, equity, and justice, aiming to develop students into future leaders.
