Operations Manager

Posted Yesterday
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Baltimore, MD, USA
In-Office
77K-95K Annually
Mid level
Hardware • Security • Software
The Role
Oversee operational functions, manage teams, ensure efficiency and quality, control inventory, support project implementation, and conduct inspections.
Summary Generated by Built In
Company Description
At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. 
 
Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. 
Job Description

We are seeking a highly motivated and experienced Operations Manager to support our Director of Operations in overseeing various operational functions within our manufacturing and project management teams. The ideal candidate will be responsible for ensuring operations efficiency, driving quality standards, and managing project implementations while fostering a collaborative environment.

A Day in the Life:

  • Assign daily tasks and responsibilities to manufacturing and production teams.
  • Conduct quality control inspections to maintain product standards.
  • Assist in testing processes and troubleshooting operational issues as they arise.
  • Control and monitor inventory levels, ensuring optimal stock availability.
  • Oversee the shipping and receiving of materials, ensuring accuracy and efficiency in logistics.
  • Support the implementation of all HPSA projects, ensuring timelines and objectives are met.
  • Review and approve statements of work, work orders, installation scopes, and equipment purchases in collaboration with the Director.
  • Supervise fieldwork, including installation, startup and final project delivery.
  • Assist in the strategic planning of material purchasing to align with organizational goals.
  • Review and approve purchase orders to ensure cost-effectiveness and quality sourcing.
  • Supervise the sourcing of new vendors and contractors for both Alertus HQ and field project deployments.
  • Supervise the quality control process for all products, ensuring adherence to industry standards.
  • Analyze equipment failures and collaborate on strategies to improve overall equipment quality.
  • Oversee the Return Merchandise Authorization (RMA) process, ensuring efficient handling of product returns.
  • Other duties as assigned.

Required Skills & Abilities:

  • Strong leadership and team management skills
  • Knowledge of quality control standards and processes
  • Familiar with project management methodologies and tools
  • Effective communication and interpersonal skills
  • Excellent problem-solving abilities and keen attention to detail
  • Ability to travel on occasion

Education and Experience:

  • Bachelor’s Degree in Engineering required. 
  • 4-6 years of experience in operations management, preferably in a manufacturing or project-based environment.
  • Experience with CRM and/or ERP systems.

Alertus Career Advantages:

  • Unlimited Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Plan 
  • Medical, Dental, and Vision Plans
  • Short-term Disability, Accident, Hospital, and Cancer Insurance
  • Live Near Your Work HomeBuying Incentive
  • Employee Referral Bonuses
  • Flex Scheduling

 
Additional Information:
 
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
 
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
 
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
All your information will be kept confidential according to EEO guidelines.
 
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
 

Top Skills

Crm Systems
Erp Systems
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The Company
HQ: Baltimore, MD
104 Employees
Year Founded: 2002

What We Do

Alertus - Redefining Mass Notification for 20+ Years Our Mission is to enable organizations to disseminate information to help protect lives, secure assets, and maintain business continuity. OUR MISSION IS PERSONAL. We are committed to providing customizable, scalable, and cost-effective mass notification solutions because we know even a few seconds of warning can help save lives during an emergency. In 2001, an F3 tornado ripped through the University of Maryland campus. There was no warning, and two students — sisters — were killed. The tornado caused dozens of injuries and millions of dollars in damages. An idea was born to engineer a mass notification solution that can be implemented anywhere and activated quickly to help prevent another tragedy. Alertus was founded in 2002 and has focused its efforts on developing superior lifesaving notification solutions ever since. Alertus' dedicated teams of safety, security, and technology leaders are committed to continuously raising the bar for mass notification. Our technology is state of the art, with interoperable software solutions that help tie legacy systems into our next-generation audible and visual notification hardware. It's not enough for us for our customers to have our products. As their trusted partner in mass notification, we want to ensure customers are at peak readiness with the training and support they need to get critical notifications out at a push of a button. We offer pre-sales professional services, ongoing customer training, and 24/7 customer support.

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