- Be responsible for the punctual and sensible disposition of our transports, furthermore you coordinate loads and calculate freight prices with carriers
- Be the first point of contact for our carriers. Together, you monitor, manage and deliver the required customer service level to our client
- Monitor and control continuously logistics KPIs (in-time delivery, transit times, delivery exceptions, and so on)
- Investigate root causes of delivery failures, implement measures to continually improve delivery performance
- Maintain strong relationships with our logistics partners and manage the operational processes
- Collaborate with Account Managers on their portfolio of customers to deliver exceptional service
- Successfully completed a logistics, commercial or hospitality education, some experience in the field of freight forwarding is a plus
- Fun solving complex challenges in a fast-paced environment
- Commercial ambition
- Multi-tasked oriented and possess good organizational skills
- Resilient and stress-resistant
- Fluency in English, any other European language is a plus
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What We Do
sennder – Europe’s #1 digital freight-forwarder platform for Full Truck Loads. sennder is a leading digital road freight forwarder in continental Europe, linking large commercial shippers with small freight carriers. With its in-house-developed platform, sennder provides a new level of automation, transparency and efficiency to the European €300 billion road freight market, which until now has been dependent on paper, phone and fax and characterized by multi-layer subcontracting. sennder’s digital connection to over 40,000 trucks allows for almost unlimited capacities, no matter what time of the day. sennder digitalizes the truckload-shipping ecosystem by providing mobile apps to drivers, fleet management tools to carrier managers and logistics management solutions to shippers. Real-time booking, a designated contact person always on hand, as well as precise live tracking, bring full transparency to any logistics supply chain. By integrating directly with the shippers’ Transport Management and Freight Management Systems via APIs and by cutting the multiple middle men, sennder increases efficiency and reduces cost for all stakeholders
