Operations Manager

Posted 20 Days Ago
Be an Early Applicant
Burlington, ON, CAN
In-Office
105K-120K Annually
Senior level
Information Technology
The Role
The Operations Manager will lead project teams, ensure high-quality execution, manage financials, and drive customer satisfaction, while fostering a collaborative culture.
Summary Generated by Built In
Company Description

From concept to design to execution, be part of the team that gets everyday products to people.

Do you want to have an impact on creating products from today’s top brands? Does having a company care about your career today and into the future motivate you? Does an environment where your opinions matter excite you? Are you a natural born tinkerer? If so, you have found your next calling!

Grantek is a recognized leading provider of integrated automation, smart manufacturing and industrial information solutions in the global marketplace. Our clients are some of the worlds most respected Fortune 100 companies and recognized consumer brands: Mondelez, Brita, MolsonCoors, Coca-Cola, Kraft-Heinz, to name a few.

We offer a competitive and comprehensive compensation package, retirement plan, company paid benefits, flexible work hours, and an education/career development program. The salary range for this position is $105,000 - $120,000 per year, complemented by benefits, bonuses and additional extra hours payments. For more information on what Grantek offers, visit:  https://www.greatplacetowork.com/certified-company/1366407  

 

We are committed to providing a positive and healthy corporate culture, one that empowers employees, promotes knowledge-sharing, and encourages strong friendships and social connections amongst all team members. We are a team of dedicated Engineers and Designers with an average of 7 years’ tenure at Grantek. The vast majority of our employees have started off their careers at Grantek and have grown into successful senior team members who are integral to our client's manufacturing processes.

 

Job Description

Grantek Systems Integration is seeking an experienced Operations Manager to lead and inspire a multidisciplinary team, ensuring the successful execution of projects and exceptional client service. This role is hands-on throughout the project lifecycle, including sales, execution, and management. The ideal candidate will have strong leadership abilities, a customer-focused mindset, and a drive for continuous improvement. You will be responsible for project delivery, team performance, financial oversight, and supporting business growth initiatives.

Key Responsibilities:

  • Lead and manage project teams to ensure efficient execution, high-quality work, and achievement of chargeability targets.

  • Drive outstanding customer experiences by building strong client relationships and addressing their needs proactively.

  • Support proposal development and contribute to securing new business opportunities.

  • Foster a culture of continuous improvement, innovation, and operational excellence.

  • Mentor and develop direct reports, conducting regular performance reviews and professional development planning.

  • Promote a positive and collaborative work environment, aligning with company strategy and decision-making processes.

  • Stay updated on industry trends, emerging technologies, and best practices to enhance service offerings.

  • Engage in strategic planning and decision-making alongside the District Leader.

  • Travel up to 10% outside the district as required.

Qualifications

Must-Haves:

  • At least 8 years of experience  in operations or sales within a technical or engineering-driven industry.

  • Proficiency in project management methodologies (PMM), sales processes, and engineering design principles.

  • Demonstrated leadership of cross-functional technical teams.

  • Experience with project financials and P&L oversight.

  • Strong leadership, problem-solving, and decision-making abilities.

  • Excellent communication skills and the ability to inspire and mentor teams.

  • Customer-centric approach with a focus on delivering high-quality service.

  • Business acumen with the ability to think strategically and take calculated risks.

 

Additional Information

We are committed to the principals of equal employment opportunity and to fostering a workplace where all Grantekians feel respected and included. To ensure a fair and consistent hiring process, applications are reviewed through a blend of thoughtful human evaluation and trusted AI-assisted tools.

This role is being posted to fill an existing vacancy within the team.

Top Skills

Engineering Design Principles
Project Management Methodologies (Pmm)
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The Company
HQ: Oak Brook, IL
203 Employees
Year Founded: 1980

What We Do

Grantek is a system integrator and solution provider with a specialization in Manufacturing IT solutions, Manufacturing Automation solutions, Industrial Safety solutions and Manufacturing Consulting services. Since 1980, Grantek has been enabling higher return on investment to our clients by creating better processes and solutions for them, including packaging solutions, control systems design, MES implementation, electrical design, and more. With over 180 employees, Grantek has offices located in British Columbia, California, Illinois, Florida, Pennsylvania, Ohio, Ontario and Quebec.

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