Operations Manager

Posted 3 Days Ago
Be an Early Applicant
Jersey City, NJ
In-Office
Senior level
Cloud • Information Technology • Software
The Role
Oversee daily operations across transportation, records, shredding, and admin. Manage a 20-person team, billing, payroll, vendor and fleet/DOT compliance, inventory, facilities, and process improvements to maintain customer satisfaction and operational efficiency.
Summary Generated by Built In

A national leader in the Document Management Industry is seeking an Operations Manager.

The following are responsibilities for the position.

  • Manage and oversee daily operation; Transportation Dept., Record Center, Shredding and Administration
  • Manage monthly billing process, accounts payables and collections
  • Manage a staff of 20 team members
  • Maintain a high customer satisfaction level for all accounts
  • Interview, hire, develop and cross train staff in various positions
  • Manage and process weekly payroll
  • Oversee and manage building operations and maintenance programs
  • Responsible for vendor management
  • Oversee fleet management; DOT requirement and vehicle maintenance
  • Ensure all requests are processed accurately and on time.
  • Responsible inventory management
  • Review, evaluate and improve operating processes for each department
  • Ensure all company guidelines and procedures are followed.

Requirements
  • Minimum five years of operation management experience
  • Ability to oversee multiple departments
  • Knowledge of O’Neil document management software a plus
  • Ability to work independently and handle multiple tasks
  • Excellent written and verbal communication skills
  • Excellent knowledge of Microsoft Office product suite
  • Ability to review and analyze financial reports

GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.


Benefits

We offering a competitive compensation program with excellent benefits including a 401(k) program.

Top Skills

MS Office
O'Neil Document Management Software
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The Company
HQ: Jersey City, NJ
435 Employees
Year Founded: 1987

What We Do

Trusted for more than 30 years, GRM is a leading provider of information management solutions. GRM's robust, cloud-based enterprise content management platform (ECM) serves as the centerpiece of the digital solutions that GRM provides its clients. It's a fully scalable content services platform with integrated document management software and workflow automation software.

Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced capture solutions, digital document management, workflow automation, legacy data archiving, compliance and governance, and advanced analytics capabilities, as well as a full suite of physical records management services.

GRM maintains offices in 14 major metros across the U.S., including Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Indianapolis, Los Angeles, Miami, New Jersey, New York, Philadelphia, San Diego, San Francisco and Washington, D.C. GRM is currently the largest records management company in China, and has facilities in Lima, Peru; Rio de Janeiro, Brazil; and Bogota, Colombia. For more information, visit https://www.grmdocumentmanagement.com.

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