Operations Manager

Job Description:

The Operations Manager is responsible for overall accountability of Cambria Surfaces office/field operations, leading large installation projects, and employee management.

Essential Duties and Responsibilities:

• Schedule measures and installations and make courtesy calls

• Schedule material delivery with the MN FabShop

• Manage all large commercial and residential projects by creating timelines, identifying contacts, and communicating responsibilities and roles

• Utilize existing tools, such as Report Server and Job Costing, to improve installation and measure operational performance

• Manage weekly employee time sheets

• Manage overall inventory levels of tools, blades, bits, and all consumables for the installation crew

• Manage the ordering of tools and installation supplies

• Oversee shop area cleanliness and care of tools

• Manage the documentation of installations and measurements.

• Track vacation and time off requests

• Maintain responsibility over performance management processes for all hourly Cambria Surfaces employees

• Recruit and hire for all office & field operations positions

• Create a training schedule, set expectations and check milestones

• Schedule employee orientations with Corporate HR

• Assist in all administrative duties as needed

Qualifications & Skills:

• Excellent math skills. (geometry, percentages, margins, mark-ups)

• Ability to analyze reports and job costing spreadsheets

• Estimating and documentation skills

• Excellent interpersonal, verbal & written communication skills

• Superior organizational skills, as well as the ability to maintain focus under pressure

• Time management skills

• Ability to develop and maintain strong working relationships with internal & external parties

• Must be able to effectively manage and motivate others

• Ability to deal with customer complaints in a professional, efficient manner

• Critical thinking skills

• Ability to foster teamwork and hold employees accountable

• Ability to work extended hours as needed (late evenings, weekends)

• Ability to work in a variety of environments, including construction sites, homes, commercial buildings, and office environments

Managerial Responsibilities: Yes

Travel Requirements: This position will require travel. Valid driver’s license required

Physical Requirements: This position will require heavy lifting frequently. 

Minimum Requirements:

Education:  High School diploma or GED 

Experience:  2-3 years of sales and management experience, knowledge of construction industry

Systems: Enterprise Resource Program and Microsoft Office

Cambria's starting salary range for this position is $90,000 - $110,500. Salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Cambria, dedication to philanthropy and our people is at the heart of who we are. We strive to make a meaningful difference in the world every day by prioritizing employee well-being and fostering inclusivity and empowerment. Under the banner of CambriaCares, our philanthropic endeavors show our commitment to our people and our community to uplift kids, support education, and contribute to a sustainable future.

For additional company information, please visit www.CambriaUSA.com

An offer of employment is contingent upon the successful completion of a background verification check, subject to applicable laws and regulations. The results will be reviewed based on the individual's record, and the specific duties and requirements of the job.