Operations Manager

Posted Yesterday
Hiring Remotely in USA
Remote
103K-176K Annually
Senior level
Legal Tech • Other • Professional Services • Business Intelligence • Consulting
The Role
The Operations Manager will partner with leadership, manage performance, support projects, and ensure efficient operations in service delivery.
Summary Generated by Built In

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Responsibilities:   

  • Partner strategically with assigned leadership to support the execution of short- and long-term goals. 

  • Provide day to day and ongoing performance management, development, coaching and exit-counseling of employees 

  • Provide direct support for time-sensitive and proprietary tasks for Assigned Leadership team members as requested. 

  • Operate in a self-directed manner, identifying and addressing risk mitigation, process improvement, communication, and support needs affecting the successful delivery of client solutions.  

  • Partner with the central region technology leadership team, and internal departments (human resources, sales, marketing, finance, legal) to develop, implement and maintain efficient and effective support processes 

  • Manage and facilitate new service line development / deployment and specific systems implementations by working with service line leaders, technical counterparts, internal support functions, and vendors as necessary 

  • Partner with regional operations liaisons to provide implementation support for assigned service line initiatives 

  • Provide ongoing operational support, oversight and process adherence for assigned service line and firmwide policy and procedures 

  • Continually identify, assess, monitor and communicate the issues and risks of a project/activity to the appropriate stakeholder 

  • Provide interim hands-on leadership, management and oversight to troubled initiatives on an as-needed basis 

  • Create and execute project plans. Revise as appropriate to meet changing needs and requirements. Manage project risks / issues. Recognize and determine the appropriate corrective action to ensure projects are delivered on time and within budget and scope. 

  • Complete assigned projects with minimal oversight; consistently deliver high quality work on time; review own work and the work of others prior to completion. 

  • Provide oversight and advocacy for the effective efficient use of internal systems. 

  • Performs other duties as assigned. 

 

Required Qualifications:  

  • Bachelor’s degree required 

  • Advanced Microsoft Office Skills, particularly excel, word, power point, Outlook 

  • Visio required 

  • Financial analysis 

  • Applies technical/procedural requirements of the position based on knowledge and experience within specialization 

  • Understands models for change leadership 

  • Minimum of five years' experience working with management level individuals. 

  • Minimum of five years' experience working in a professional services firm; consulting preferred 

  • Minimum of three to five years working in assigned area with the ability to effectively manage multiple projects 

  • Previous experience in change management in a team environment 

  • Experience in navigating in a matrix reporting environment solving/resolving complex issues 

 

Preferred Qualifications:  

  • Project management certification 

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $102,800 - $176,000

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Top Skills

Excel
MS Office
Outlook
PowerPoint
Visio
Word
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, IL
16,030 Employees
Year Founded: 1926

What We Do

RSM is the leading provider of audit, tax and consulting services to the middle market. With over 11,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment.

Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients.

Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients.

For more information, visit rsmus.com.

Similar Jobs

Onebrief Logo Onebrief

Operations Manager

Software • Defense
Remote
2 Locations
220 Employees
151K-184K Annually

Circle Logo Circle

Operations Manager

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Remote
United States of America
1050 Employees
130K-170K Annually

Circle Logo Circle

Operations Manager

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Remote
United States of America
1050 Employees
160K-208K Annually

People Inc. Logo People Inc.

Operations Manager

AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech
Remote or Hybrid
2 Locations
3500 Employees
200K-215K Annually

Similar Companies Hiring

Northslope Technologies Thumbnail
Software • Information Technology • Generative AI • Consulting • Artificial Intelligence • Analytics
Denver, CO
60 Employees
Compa Thumbnail
Software • Other • HR Tech • Business Intelligence • Artificial Intelligence
Irvine, CA
60 Employees
Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account