Operations Manager

Posted 3 Days Ago
Be an Early Applicant
Sumner, WA
In-Office
82K-95K Annually
Senior level
Logistics • Software • Transportation
The Role
The Operations Manager oversees supply chain operations, focusing on performance, safety, customer relations, and continuous improvement across multiple sites.
Summary Generated by Built In
Job Summary & Responsibilities

About US:

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning!

Position Overview:

The Operations Manager is responsible for managing all aspects of a supply chain operation. The Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Location: Sumner, WA on-site

Work Schedule: Monday-Friday 1st shift with the ability to work before and after scheduled hours as needed.

Travel Specifics: Less than 5%

Competitive Compensation: Attractive annual salary of $82,000-$95,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.

This position is not eligible for immigration sponsorship.

This position is not eligible for relocation assistance.

Key Responsibilities:

  • Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
  • Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
  • Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
  • Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
  • Direct and oversee programs to ensure safety of all associates, equipment and property.
  • Ensure compliance with all company, customer, and government regulatory requirements.
  • Directly manage budget and P&L for operations.
  • Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
  • Maximizes quality and productivity by understanding and mastering all job standards for each function and evaluating performance variances in order to identify root cause, corrective action and training needs.
  • Participate in the collection of performance measurements per customer, vendor and/or site requirements.
  • Prepares and submits weekly and monthly reports.
  • Deliver a consistent, high-performance experience to our associates and customer.
Preferred Qualifications

Minimum Requirements:

  • High school diploma or GED (or equivalent combination of education and experience).
  • 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
  • High volume e-commerce experience
  • Strong background in both inbound or outbound
  • Critical thinking, problem solving and reasoning skills.
  • Ability to work effectively with diverse personalities and communication styles.
  • Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
  • Strong presentation, writing and speaking proficiency.
  • Experience applying Lean, Six Sigma, or Kaizen principles preferred.
  • Strong organizational skills.
  • Ability to work a flexible schedule to meet the operation's needs.
  • Ability to lift up to 50 lbs. and work in a fast-paced warehouse/distribution environment

Preferred Qualifications:

  • Bachelor's degree in supply chain or Logistics or business-related field preferred.
  • 3PL experience.
  • Experience with ADP platforms helpful.
Compensation & BenefitsMedical, Dental, Vision-FSA/HSA programs available-401K with matching program-Vacation and sick time-Friendly and Open-Door culture

Top Skills

Databases
MS Office
Wms
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The Company
HQ: Scranton, PA
1,082 Employees

What We Do

ABOUT ID LOGISTICS:
ID Logistics is an international contract logistics group, with revenue of € 3.3 B in 2024. ID Logistics has more than 450 sites across 19 countries, representing more than 9 million square meters of warehousing facilities in Europe, America, Asia and Africa, with 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterized by offers involving a high level of technology. Developing a social and environmental approach through a number of original projects since its creation in 2001, the Group is today resolutely committed to an ambitious CSR policy. ID Logistics is listed on Compartment A of NYSE Euronext’s regulated market in Paris and are included in the SBF 120 index (ISIN Code: FR0010929125, Ticker: IDL).

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