Operations Manager

Sorry, this job was removed at 04:22 p.m. (CST) on Tuesday, Aug 26, 2025
Be an Early Applicant
3 Locations
In-Office
Healthtech
The Role

Job Description 

Job Description:

  • Lead administrative team to deliver seamless and quality services for residents, families, and employees. 

  • Process and verify invoices, payments and remittances related to 3rd party providers, including agency staffing and independent contractors. Maintain external vendor relationships. 

  • Handle payments from families and all queries concerning billings from residents and /or families; manage resident intake, setup, on-going billing, collections, and discharges. 

  • Maintain and update resident and employee census records; ensures confidentiality of all financial, personnel and resident data; Create and communicate job postings for home/facility positions. 

  • Adheres to established policies and procedures regarding quality assurance, fire, occupational health and safety, environment, and infection control. 

  • Acts as a Subject Matter Expert to Hiring Managers at the facility level on effective recruitment and onboarding best practices and manage end to end recruitment processes while coordinating new hire packages and an exceptional onboarding and orientation experience specific to Business Office New Hires. 

Qualifications:

  • 5 - 10 years of experience managing a fast-paced office/business environment.

  • Managerial experience of 2-3 years is considered an asset.

  • Experience working with seniors in a long-term care setting or general healthcare industry experience is an asset.

  • Post-secondary diploma/certificate in office or business administration, bookkeeping, accounting or equivalent.

  • The ability to work in a fast-paced environment with changing priorities, have exceptional time management skills and to perform well under pressure with tight deadlines.

  • Demonstrates technical knowledge and experience working with Workday, PointClickCare or cloud-based software preferred.

  • Demonstrates strong communication and interpersonal skills with internal and external stakeholders of the organization.

  • Knowledge and experience with office and computer equipment.

  • Demonstrates proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).

  • Must understand banking practices i.e., deposits, trust, etc. and sufficient accounting knowledge to determine proper journal entries.

  • Working knowledge of HR, payroll, scheduling, benefit administration, interpretation and application of collective agreement provisions, accounts receivable, and accounts payable practices.

  • Strong data analytics with high attention to detail; critical thinker.

  • Proactive and solutions focused individual with ability to foresee issues and correct them before they turn into large issues.

  • Knowledge of Occupational Health & Safety practices, principles, and legislation.

Time Type:

Full time

When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. 

If you have a passion for caring, turn it into a rewarding career with Extendicare! 

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

Similar Jobs

Chewy Logo Chewy

Operations Manager

eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Hybrid
Plantation, FL, USA
17800 Employees
100K-176K Annually

Chewy Logo Chewy

Operations Manager

eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Hybrid
Plantation, FL, USA
17800 Employees

Chewy Logo Chewy

Operations Manager

eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Hybrid
Ocala, FL, USA
17800 Employees

Applied Systems Logo Applied Systems

Operations Manager

Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Remote or Hybrid
2 Locations
3000 Employees
90K-125K Annually
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Markham, , Ontario
4,977 Employees
Year Founded: 1968

What We Do

For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.

We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.

Our Mission:
Helping people live better

Similar Companies Hiring

Camber Thumbnail
Social Impact • Healthtech • Fintech
New York, NY
53 Employees
Sailor Health Thumbnail
Telehealth • Social Impact • Healthtech
New York City, NY
20 Employees
Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account