Operations Manager

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Warehouse, Will work with hazardous/toxic materials, Working at heights

Job Description

Under the direction of the Director of Distribution, manage the operation of the distribution centre in L’Ametlla del Valles, Spain. They are responsible for supervising and coordinating all activities related to the reception, storage and shipping of goods, and at the same time maintain a rigorous and accurate inventory control. Responsible for overall warehouse efficiency expense control and all objectives, including training, motivation of personnel and personnel development programmes. Full P&L accountability. Multi-attribute distribution – Dangerous Goods and Non-Dangerous Goods.  This person will also be responsible for supporting sales team and customer service in ES,  operational issues, initiations, and actions.

L’Ametlla del Valles, ES facility:

• Budget €850k
• Lines Shipped 60k
• Lines Received 26k
• Warehouse size: 5,500 m2
• 1500 items €2.25M Inventory
• Staff 4

Key Responsibilities:

• Coordinate and oversee daily warehouse operation including receiving, storing, and shipping  goods.
• Manage and coordinate warehouse staff, assigning tasks and scheduling  holidays shifts.
• Full budget accountability –Build and manage aggressively the distribution centre’s budget.
• Develop and deploy service offering which consistently meet or exceed customer requirements and expectation

           

• Look continuously for areas of improvement that increase efficiency and overall company profitability.
• Work aggressively to further improve warehouse organization, layout and efficiency.                   
• Guide the design of data driven metrics and exception management processes and implement associated standard operating procedures (SOP’s) that take operations performance to the next level (improving productivity, quality, and service). Apply techniques like forecasting, variable staffing, and improved space utilization
• Further develop an organizational structure focused on building a cohesive team built around the values:  Integrity, Intensity, Innovation, and Involvement.   Responsible for the training, development of team and performance improvement plans.      
• Manage team focus and visible support of safety and environmental program  (maintain zero waste  certification) 
• Commit and plan to ensure all required training is current as per quality program.            
• Work as a member of a European network to ensure consistent processes and procedures by bringing to bear proven methods.           
• Ensure that the operation is operating within corporate, EU, and local regulatory guidelines, safety legislation, ISO work instructions, and environmental standards.        
• Maintenance quality  system.  Lead/act as a representative of senior management in customer audits or external
• Identify site equipment requirements, source supply, negotiate price. Manage capital assets and associated repair and maintenance.
• Responsible for the maintenance of the building at all different subjects (including security system and fire system. Interlocutor with  contractors.
• Contact/interlocutor with official bodies such as the city council or regional government.
• Other duties as assigned.         
• Travel Not significant 

Experience:

•    Must possess substantial hands on managerial experience in physical distribution and/or transportation with exposure to complex team management issues.

Languages:

•    Catalan

•    Spanish

•    English

Minimum Qualifications:

•    A Degree in Materials Management, Supply Chain / Logistics, Business Administration, engineering  or a related area or equivalent.

•    Good level in all Microsoft applications (Word, PowerPoint, Excel, Access, Visio).

•    Good user level and detailed knowledge of WMS and WMS configuration.

•    Strong history with proven process re-engineering and operational improvement.  PPI / Six Sigma / Lean Manufacturing training desired.

Non-negotiable aptitudes, skills and knowledge:

•    Willing to do any type of task: from warehousing ground floor jobs to high management tasks.​

•    Must be able to effectively communicate with varying levels, internal and external to the company.

•    Ability to interact in a team environment with a customer-focused approach and interest in continuously improving service for both internal and external customers.

•    Must possess strong analytical problem-solving skills and the ability to communicate complex ideas in a simple way. Ability to apply principles of logic to define problems, collect data, establish facts, and draw conclusions.

•    Must have strong, proven history successfully leading change management initiatives.

•    Results oriented, metrics driven leader with a root cause, permanent fix approach, continuous improvement approach.

•    Projects management- proven history of successful projects meeting financial and time constraints.

Optional aptitudes, skills and knowledge:

•    Demonstrable understanding and experience in the application of HR policies & procedures

.    Driver  truck license  (lift  truck,  reach  truck,  on ride pallet  jack) 

•    Safety and environment legislation