Operations Manager

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Hudson, MA
In-Office
Information Technology • Consulting
The Role
Operations Manager
Skills: 
construction management, project management
Experience level: Mid-senior 
Experience required: 7 Years 
Education level: High school or equivalent 
Relocation assistance: No

We are seeking an operations Manager for a well-established specialty contracting company. This role oversees and coordinates daily office and field operations, ensuring efficient project delivery, strong team support, and exceptional customer service.

Key Responsibilities:

  • Oversee daily operations across office administration, field technicians, and shop/warehouse functions
  • Supervise and support staff including customer service, scheduling, and field leads
  • Monitor and review scheduling activities to ensure optimized routes and responsiveness
  • Manage procurement and inventory to support active and upcoming projects
  • Resolve customer escalations and ensure a high level of service
  • Assist with workflow planning, job readiness, and dispatch coordination
  • Step in to assist with deliveries, materials, or field/shop support as needed
  • Ensure safety, compliance, and operational consistency across all departments
  • Review job estimates or service quotes for accuracy and alignment with scope
  • Ensure effective daily prep and coordination to support technician efficiency

Compensation & Benefits:

  • Competitive salary with performance-based bonus
  • Paid vacation, sick time, and holidays
  • Full health insurance coverage
  • Retirement plan with company match
  • Excellent career growth experience

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The Company
HQ: Jersey City, New Jersey
129 Employees
Year Founded: 2005

What We Do

Microsoft Gold Certified Partner | Trusted Adviser

MetaOption is a technology services firm specializing in business applications and cloud solutions. We help mid-market and enterprise customers solve their business challenges through strategic consulting services, innovative offerings and industry-specific solutions built on the latest technologies.

Services:
- Microsoft Dynamics 365 Business Central
- Microsoft Dynamics 365 Business Central On-Premise (NAV 2018)
- Dynamics NAV 2018, 2017, 2016, 2013 R2, 2009 Customization, Support
- Dynamics Business Central/NAV Integration, Upgrade, Reporting
- Microsoft Dynamics 365 (CRM)
- Microsoft BI
- Jet Reports
- EDI Integration
- Microsoft Dynamics Hosting
- Microsoft Dynamics Staffing

Industry Solutions for Dynamics NAV / Dynamics 365 Business Central

- Dynamics 365 Business Central/NAV Manufacturing ERP Solution for Job-based manufactures and integration with Engineering Systems
- Dynamics 365 Business Central/NAV Pharma ERP Solution for Wholesalers, Distributors, and Manufacturers
- Dynamics 365 Business Central/NAV Logistics ERP Solution
- Dynamics 365 Business Central/NAV Telecom Master/Dealer ERP Solution

Dynamics 365 Business Central/NAV Add-ons

- Warehouse Management System (WMS) for Dynamics 365 Business Central/NAV with ADCS (Advanced Data Capture System) mobile solution
- Pharma Track & Trace Add-on for Dynamics 365 Business Central/NAV
- Barcode Add-on for Dynamics 365 Business Central/NAV
- License Plate (Container Management) Add-on for Dynamics 365 Business Central/NAV
- MetaDocs Document Management Add-on for Dynamics 365 Business Central/NAV

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