Posting Date
06/05/20253201 S 323rd St, Federal Way, Washington, 98001-5023, United States of AmericaGENERAL PURPOSE OF THE JOB
The Operations Manager role manages a team that negotiates Single Patient and Multi-Patient Agreements for the Payor Partnerships team. You will be focused on ensuring high quality and high volume throughput from the team to enable patients to treat at DaVita and oversee projects that continuously improve our operations as measured against our key performance indicators.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Operations leadership: Leads and directs daily work of teammates to drive progress toward KPIs and team goals using multiple data and workflow management systems
- Compliance leadership: Ensures that agreements being negotiated are compliant to relevant regulations
- People management: Provide leadership and ensures continuous learning to direct reports.
- Stakeholder management: Influences and collaborates with leaders in other lanes and organizations like negotiators, analysts, legal department, and payors to strategically manage relationships and ensure contract obligations are met.
- Project management leadership: Applies project and change management principles to lead continuous improvement projects
MINIMUM QUALIFICATIONS
- Bachelor’s degree in related discipline or equivalent experience required
- Proven experience in driving operations against KPIs
- At least five (5) years of experience managing projects or teams
- Proficiency in analyzing data and creating KPIs
- Experience navigating workflow systems (i.e., contract lifecycle management systems)
- Healthcare and/or contracting experience preferred
- Lean or Six Sigma experience preferred
- Travel required: up to 15%
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
#LI-JS3
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
Salary/ Wage Range
$91,000.00 - $133,000.00 / yearIf a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. Washington Exempt: $77,968.80/year Washington Non-exempt: • Bellingham: $17.66/hour • Burien: $21.16/hour • Unincorporated King County: $20.29/hour • Renton: $20.90/hour • Seattle: $20.76/hour • Tukwila: $21.10/hour • Remainder of Washington state: $16.66/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
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What We Do
The name DaVita is an adaptation of an Italian phrase meaning “giving life.” We give life every day for our patients needing dialysis. Our mission is to be the Provider, Partner and Employer of Choice, and we are building the greatest health care community the world has ever seen, guided by our core values of: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.
At DaVita, we’re a community first and a company second. We care for our teammates with the same intensity with which we care for our patients – and encourage our teammates to bring their hearts to work. That is, we can be the same people inside and outside of work because for us, it’s not work, it’s our passion.
