Operations Manager

The Company:

We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts- a Tutor Intelligence.

Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses.

Job Summary:

We’re hiring an Operations Manager to lead our on-site team of robot operators. This person will be responsible for managing a 24/7 shift-based workforce, ensuring smooth day-to-day operations, enforcing high performance standards, and maintaining team discipline. You’ll own scheduling, hiring, and performance tracking, and will be expected to proactively identify and address problems as they arise.

The ideal candidate has experience managing hourly workers in environments like manufacturing, warehousing, or call centers, and knows how to keep a team focused, organized, and accountable. This is a hands-on role that requires strong leadership, attention to detail, and a bias toward action.

Requirements

• 2+ years experience managing hourly or shift-based teams in a fast-paced environment (e.g. manufacturing, warehouse, call center, retail)
• Proven ability to hire, schedule, and retain reliable staff across multiple shifts
• Strong track record of enforcing performance standards and handling personnel issues directly
• Comfortable tracking and reporting operational metrics (attendance, output, quality, etc.)
• Hands-on and willing to step in where needed, including occasional operator shifts
• Highly organized, with excellent attention to detail and follow-through
• Clear, direct communication style — both written and verbal
• Willing and able to work occasional irregular, late, or extended hours to coordinate with all shifts and ensure continuous coverage and support

Tutor offers competitive benefits including fully employer-covered health insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.