Operations Manager

Company Description

As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry.

As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. 

There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well!

Job Description

Provide the necessary leadership required to manage the DC in order to achieve desired safety, financial and service objectives. Manage activities along cross-functional lines to ensure the maximum benefits for GNC. Consistently look for new concepts and techniques to improve service while reducing costs.

Essential Duties and Responsibilities

• Perform as a key contributor in the development of a world class, team-oriented distribution operation providing optimum service at the lowest cost, along with supporting GNC’s strategic business plan for continued growth and earnings.
• Ensure key performance indicators in all areas are consistently met or exceeded, including on-time deliveries, productivity, inventory control, order accuracy, and product damage.
• Initiate, develop and implement continuous improvement programs within the operation to improve processes, productivity, financial performance and employee satisfaction.
• Ensure that proper staffing levels are effectively achieved within the operation, to include competent, well trained, solid performing employees. Ensure that daily, weekly and monthly demand requirements are met based on staffing levels.
• Gain a solid understanding of all current and future systems, including Red Prairie to ensure all employees within the operation receive sufficient training and adhere to all systems related processes and procedures.
• Provide weekly feedback to all direct reports, along with timely, objective annual performance reviews, to include areas of improvement along with training needs.
• In conjunction with the Safety Department, maintain safety performance throughout the DC to ensure compliance with safety regulations.

Leadership Responsibilities

• Ability to function effectively at both strategic and tactical levels.
• Proven leadership skills including the ability to coach, assess, evaluate, develop, motivate, and empower others.
• Strong change management skills to challenge the status quo and drive improvements.
• High ethical standards.
• Models and supports organization’s goals and values.
• Leadership by example, “roll up the shirtsleeves” management style and work ethic.

Experience

Minimum of 4 years management experience in a high-volume multi-channel distribution center or manufacturing operation. Experience in an automated multi –channel distribution center is a plus. 

Tier one WMS/WCS experience (Red Prairie) a plus.

Education

Bachelor degree in Business Administration, Logistics or related.

Qualifications

• Excellent leadership and communications skills required, along with the ability to motivate and empower employees in a team environment.
• Ability to successfully achieve key performance objectives, including on-time deliveries, order accuracy, productivity, damage and safety.
• Strong organizational, communication, and problem-solving skills.
• Ability to initiate continuous improvement programs, along with strong project management skills.
• Solid analytical skills
• Proficiency in MS Office (Word, Excel, PowerPoint, etc.)

Licenses Registrations

None Required.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear and sit. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision.

Work Environment

Works in an office and warehouse environment where there may be some variance in temperature, dust, noise level, etc.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This job description reflects management’s assignment of essential job functions, which are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Qualifications

Qualifications

• Excellent leadership and communications skills required, along with the ability to motivate and empower employees in a team environment.
• Ability to successfully achieve key performance objectives, including on-time deliveries, order accuracy, productivity, damage and safety.
• Strong organizational, communication, and problem-solving skills.
• Ability to initiate continuous improvement programs, along with strong project management skills.
• Solid analytical skills
• Proficiency in MS Office (Word, Excel, PowerPoint, etc.)

Additional Information

While performing the duties of this job, the employee is regularly required to talk or hear and sit. The employee is occasionally required to reach with hands and arms; must be able to lift 25-50lbs. Specific vision abilities required by this job include close vision.

An extensive background check including MVR is required for this role; this may delay the hiring time. 

All your information will be kept confidential according to EEO guidelines.

GNC Holdings LLC is an Equal Opportunity Employer