Operations Manager

Posted Yesterday
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York, PA, USA
In-Office
Senior level
Food • Logistics • Other
The Role
Manages grocery and perishable warehouse operations, maintenance, safety, security, inventory control, budgets, capital projects, customer service, and team performance. Evaluates distribution-center results, addresses operational gaps, implements process and equipment improvements, and oversees recruiting, training, coaching, and workforce development. The role operates in freezer, perishable, and grocery warehouse environments and requires managing complex logistics and operational activities.
Summary Generated by Built In
Position OverviewAs Warehouse Operations Manager, you are responsible for the operations of the grocery/perishable warehouses and warehouse maintenance and support facilities. You will be accountable for achieving overall operating results consistent with individual and company performance goals. You will direct ongoing communication and collaboration with customers of the grocery/perishable warehouses and ensure results meet or exceed customer expectations for product quality and service reliability, speed and accuracy. This position is responsible for overseeing maintenance processes, record keeping, safety protocol, security services and inventory control to ensure distribution center work teams, service providers, equipment and physical assets are safe and secure. Additionally, you will oversee recruiting and training of team members and ensures team members are provided ongoing skills development and coaching to improve job performance and enable individuals to improve their advancement potential within the organization.

Job Description

Description


Night Shift - 6pm till finish, 5 days a week


  • Review and evaluate performance of all distribution center functions, address performance gaps, and take corrective action, as needed, to ensure the managers of each functional area are delivering on operating goals
  • Assess business conditions, evaluate emerging business needs (e.g., seasonality, promotion events) and takes action to address near-term opportunities to improve service, reduce costs and/or generate incremental revenue to enhance operational results across the distribution system
  • Assist with the preparation of the annual operating budget for assigned warehouses and support functions; evaluate and adjust proposed budgets to achieve overall company goals and approve final operating budgets for submission to the director of distribution
  • Assist with the preparing, evaluating and approving capital expenditure proposals to replace or upgrade facilities and equipment and submit proposals with justification to the director of distribution for entry into the annual capital budgeting process for warehouse and distribution
  • Direct the adoption and use of improved processes, new equipment and new facilities; accountable for achieving incremental business results from the use of these investments
  • Create high customer service expectations among team members, monitor results with customers to ensure performance is meeting expectations and take action to correct performance gaps and/or address improvement opportunities
  • Accountable for maintaining a safe work environment for team members and visitors at the assigned distribution center in accordance with company policies and health and safety regulations, including elimination of accidents, and maintaining security of distribution center team members and facilities while on company property
  • Bilingual preferred

Environment


  • Warehouse : Freezer (-20F to 0F)
  • Warehouse : Perishable Warehouse (28F to 60F)
  • Warehouse : Store/Grocery Warehouse (50F to 90F)

Skills


  • Specialized Knowledge : Working knowledge of financial analysis and operational analysis.
  • Special Skills : Managing process, people management, dealing with complexity, deadline oriented .
  • Physical abilities: : Safely and efficiently move products weighing up to 60lbs. Stand/walk for up to 10-12hrs.
  • Other: :

Years Of Experience


  • 7-10 : Experience in retail operations, distribution, transportation, logistics and / or supply chain management, or an equivalent combination of education and experience

QualificationsAssociate Degree - General Studies, Bachelor's Degree - General Studies, General Equivalency Diploma - General Studies, High School Diploma - General Studies

Shift3rd Shift (United States of America)

CompanyES3, LLC

About Our Company

ES3 is an experienced team of third-party logistics experts, saving Consumer Packaged Goods manufacturers significant time and money every day. A pioneer of the collaborative distribution model, ES3 provides solutions across all channels, optimizing its supply network to expedite replenishment. ES3 does this by combining warehousing, mixing, and distribution services under one roof in a multi-manufacturer, collaborative model optimized by advanced technology.
Working Safely is a Condition for Employment with ES3, LLC. ES3, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Skills Required

  • 7–10 years of experience in retail operations, distribution, transportation, logistics, supply chain management, or an equivalent combination of education and experience
  • Working knowledge of financial analysis and operational analysis
  • Experience managing processes and people
  • Ability to work in freezer, perishable, and grocery warehouse environments
  • Ability to safely and efficiently move products weighing up to 60 pounds
  • Ability to stand or walk for up to 10–12 hours
  • Associate degree, bachelor's degree, high school diploma, or GED

C&S Wholesale Grocers Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C&S Wholesale Grocers and has not been reviewed or approved by C&S Wholesale Grocers.

  • Strong & Reliable Incentives — Incentive-paid warehouse roles offer the chance to earn good money when hitting or exceeding engineered standards, with overtime further increasing take-home pay. In fast-paced operations, high-output workers can attain attractive earnings through case-pick incentives.
  • Healthcare Strength — Medical, dental, and vision coverage start on day one with in-network preventive care covered at 100%, plus telehealth access. HSA/FSA options and VSP vision provide additional coverage flexibility.
  • Retirement Support — A 401(k) with a company match begins when employees start contributing. The immediate start to matching enhances accessibility of retirement savings from the outset.

C&S Wholesale Grocers Insights

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The Company
HQ: Keene, NH
10,001 Employees
Year Founded: 1918

What We Do

C&S Wholesale Grocers, Inc. is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,700 independent supermarkets, chain stores, military bases and institutions with over 137,000 different products. We are an engaged corporate citizen, supporting causes that positively impact our communities.

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