Ready to find the right role for you?
Operations Manager
Salary: £50,000 per annum plus performance bonus, car allowance & pension
Hours: Full-time, 40 hours per week (Monday to Friday)
Location: Greenwich
When you see the world as we do, you see the chance to help the world take better care of
its resources, and help it become a better place for everyone. It’s why we’re looking for
someone who’s just as committed as we are, to push for genuine change and bring our
ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look
after the environment, and contribute to our inclusive culture.
What we can offer you;
- 25 days of annual leave
- Choice of company car or car cash allowance
- Eligible for performance bonus
- Access to our company pension scheme
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allow you to reach your full potential
What you’ll be doing;
- Efficient management of the Transfer Station, RDF and HWRC operations at Veolia Greenwich IWMF.
- Lead the multidisciplinary teams with visible presence and champion workplace inclusion.
- Ensure compliance with Health & Safety policies while promoting a safety-first culture and good practices.
- Develop and maintain employee engagement, oversee staff welfare, and ensure effective team communications.
- Maintain strong relationships with internal and external stakeholders.
- Manage and monitor budget performance with the Contract Manager, ensuring costs are controlled and reviewed regularly.
- Drive operational excellence and KPI adherence, maintaining compliance with Veolia Minimum Requirements.
- Monitor service performance and report to the Contract Manager so that improvement plans can be implemented where needed.
- Ensure proactive management of workforce and service delivery issues to prevent client/resident complaints.
- Build and maintain strong partnerships with the Client, ensuring timely resolution of escalated issues and effective communication.
- Oversee staff training programs, including maintenance of training matrices, TBTs, and performance reviews.
- Manage disciplinary processes and safety investigations.
- Monitor and report equipment maintenance needs in a timely manner.
- Ensure regular effective communication of operational processes to the wider team.
What we’re looking for;
- Experience of people management, ideally with larger teams.
- Experience within the waste sector.
- Capability to lead, motivate, and develop teams while managing performance and fostering collaboration.
- Strong verbal, written communication and IT skills for interfacing with various Stakeholders.
- Ability to manage operational budgets, control costs, and optimise resource allocation.
- IOSH/Nebosh - preferred not essential
- CPC (Certificate of Professional Competence) - preferred not essential
What’s next?
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Skills Required
- Experience in people management, ideally managing larger teams
- Experience within the waste sector
- Ability to lead, motivate, and develop teams while managing performance and fostering collaboration
- Strong verbal and written communication skills
- IT skills for interfacing with stakeholders
- Ability to manage operational budgets, control costs, and optimize resource allocation
- IOSH or NEBOSH qualification
- CPC Certificate of Professional Competence
What We Do
Veolia UK provides solutions for ecological transformation. We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of our water and create a circular economy where nothing goes to waste. Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes. Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024. We're resourcing the world through our purpose of ecological transformation, and we're doing this by working together to constantly progress. We are reinventing the way things work to reduce our environmental impact and increase efficiency, whether in the reuse of wastewater or the recovery of waste, such as plastics. At the same time, we anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands. We do this through the development of microgrids and energy management through our Hubgrade solution, which optimises the management of resources using digital and artificial intelligence. We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals. These aren't just empty words
