OPERATIONS MANAGER

Posted 3 Days Ago
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Perth, Western Australia, AUS
In-Office
Senior level
Energy
The Role
Leads field operations across safety, quality, finance, resource planning, customer service, and people management. Owns P&L performance, budgeting, forecasting, cost control, operational excellence, compliance, equipment maintenance, and service delivery. Builds customer relationships, supports business growth and sales opportunities, and drives continuous improvement. Coaches teams, manages talent development, and coordinates stakeholders across a global or matrix organization.
Summary Generated by Built In

Operations Manager – Australia

About the Role

We are seeking an experienced Operations Manager to lead and optimize field operations with a strong strategic mindset. This role is accountable for safety, service quality, operational excellence, and financial performance, while driving continuous improvement and business growth.

You will oversee multiple functions including operations, safety, quality, finance, and people management, ensuring alignment with company objectives and customer expectations.

Responsibilities

Key Responsibilities

Safety, Compliance & Governance

  • Lead and promote a strong safety culture across all operations
  • Conduct safety meetings, incident investigations, and root cause analysis
  • Ensure compliance with HSE policies, regulations, and industry standards
  • Drive continuous improvement in safety, environmental, and compliance practices

Operations Management

  • Lead execution of operational activities, including resource planning, asset utilization, and inventory management
  • Ensure high-quality service delivery and adherence to safety and operational standards
  • Monitor and improve operational processes for efficiency and performance
  • Provide technical support to teams and customers across job lifecycle
  • Manage equipment maintenance and ensure compliance with technical specifications

Customer & Business Management

  • Build and maintain strong customer relationships
  • Collaborate with sales teams on bids, pricing, and new business opportunities
  • Conduct regular service quality reviews with customers
  • Ensure customer requirements are translated into operational procedures
  • Drive business growth through operational excellence and customer satisfaction

Financial Accountability

  • Own and manage the P&L for the assigned product line/geography
  • Oversee budgeting, forecasting, cost control, and financial performance
  • Optimize resource utilization to improve EBITDA
  • Ensure compliance with financial policies and contract requirements

Leadership & People Development

  • Lead, coach, and develop high-performing teams
  • Drive performance management, succession planning, and talent development
  • Partner with HR to recruit and retain top talent
  • Foster a culture of accountability, engagement, and continuous learning

Communication & Collaboration

  • Maintain strong communication with internal and external stakeholders
  • Collaborate across sales, operations, and support functions
  • Clearly communicate expectations, roles, and performance objectives
Qualifications

Qualifications & Experience

Required

  • Bachelor’s degree in Engineering, Science, or related discipline
  • 7+ years of operations experience
  • 2+ years of P&L management experience
  • Proven experience managing field operations and project execution

Skills & Competencies

  • Strong financial acumen (budgeting, forecasting, cost control)
  • Excellent leadership, communication, and stakeholder management skills
  • Strategic thinker with problem-solving abilities
  • Knowledge of operations, service quality, and sales integration
  • Ability to work in high-pressure environments
  • Experience in a global or matrix organization
  • Familiarity with systems such as JDE, Hyperion, Salesforce, PeopleSoft, FieldFX (preferred)
  • Fluent in English

Skills Required

  • Bachelor's degree in Engineering, Science, or a related discipline
  • 7+ years of operations experience
  • 2+ years of P&L management experience
  • Experience managing field operations and project execution
  • Strong financial acumen, including budgeting, forecasting, and cost control
  • Leadership, communication, stakeholder management, and problem-solving skills
  • Experience in a global or matrix organization
  • Fluency in English
  • Familiarity with JDE, Hyperion, Salesforce, PeopleSoft, or FieldFX
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The Company
HQ: Houston, TX
27,515 Employees
Year Founded: 1987

What We Do

Weatherford International plc (Nasdaq: WFRD) is a leading global energy services company. Operating in approximately 75 countries, the Company answers the challenges of the energy industry with its global talent network of approximately 17,000 team members and approximately 350 operating locations, including manufacturing, research and development, service, and training facilities

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