Operations Manager

Posted 2 Days Ago
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Dallas, TX, USA
In-Office
Mid level
Industrial
The Role
Supports the Branch Manager in driving branch growth, profitability, customer satisfaction, and operational performance. Responsibilities include business planning, market analysis, sales opportunity development, inventory and distribution oversight, customer relationship management, credit policy support, profitability tracking, supplier collaboration, reporting, and implementation of programs to improve sales and margins. The role also requires product and application knowledge, leadership, analytical ability, and familiarity with inventory, warehouse, and distribution systems.
Summary Generated by Built In

Position Summary

For over 75 years, Purvis Industries has been proud to be a family owned and operated industrial distributor. Today, the company has 101 locations in 17 states and is one of the country's most significant independent bearing and power transmission distributors. As we grow and continue to expand, our customers find that we stay true to what George Purvis told us more than 75 years ago: if you sell the best products, know the products and how to apply them, and keep those products on your shelf, you can take care of your customer, and you will be successful. Let Purvis Industries show you how we practice these principles daily!

The Operations Manager is responsible for supporting the Branch Manager in all areas of branch operations to drive growth, profitability, and customer satisfaction. This position supports operational planning, business development, inventory and distribution activities, customer relationships, and overall branch performance while working closely with the Regional Manager, Branch Manager, suppliers, sales teams, and other departments.

Job Responsibilities

• Assess local market conditions, identify current and prospective sales opportunities, and develop forecasts, financial objectives, and business plans for the branch.

• Recommend changes to branch and organizational policies and goals as appropriate.

• Assist the Regional Manager and Branch Manager in developing branch and organizational objectives.

• Address customer satisfaction issues promptly and professionally.

• Work closely with the Credit Department to support the extension and enforcement of company credit policies.

• Support the achievement of profitability goals and objectives for the branch and organization.

• Maintain an understanding of branch accountability for revenue, margins, product mix, and market share objectives.

• Manage and grow existing distribution accounts from an operations level.

• Analyze business data and trends to identify opportunities and develop value added programs.

• Assist in creating and implementing programs designed to increase sales and improve margins.

• Participate in operations meetings and prepare required reports.

• Work collaboratively with area suppliers, Sales Directors, and manufacturers' representative organizations.

• Continue developing knowledge of industry trends, products, management practices, and financial disciplines.

• Follow company policies and procedures.

• Perform other duties as assigned.


Requirements

Education and Experience

• High school diploma required.

• Bachelor's degree preferred.

• Minimum of one year of experience in a similar position preferred.

• Minimum of three years of progressive experience preferred.

• Four years of experience in a similar or progressive position preferred.

• Product and application experience required.

• Experience monitoring the marketplace and identifying business opportunities preferred.

• Demonstrated success meeting branch sales goals and growing sales preferred.

• Experience with profit and loss management preferred.

Skills and Qualifications

• Strong problem solving and analytical skills.

• Motivated self starter who is comfortable working in a fast paced environment.

• Demonstrated integrity and strong ethical standards.

• Professional demeanor and strong customer service skills.

• Technical knowledge of company products and applications.

• Effective listening, communication, and negotiation skills.

• Strong leadership, motivation, and managerial skills.

• Sound judgment and decision making abilities.

• Ability to manage time effectively and adapt to changing priorities.

• Ability to work productively with a wide range of people.

• Strong project management and multitasking skills.

• Superior organizational skills.

• Knowledge of Microsoft Office applications.

• Knowledge of inventory and warehouse management systems.

• Knowledge of distribution software.

• Ability to comply with company policies and applicable employment laws and regulations.


Physical Demands

• Ability to sit and work at a computer for extended periods.

• Ability to stand and walk throughout the branch, warehouse, and office environment as needed.

• Ability to walk through warehouse and distribution areas.

• Ability to occasionally bend, stoop, climb, and reach as required.

• Ability to communicate effectively in person, by telephone, and electronically.

• Ability to occasionally lift and carry materials or products as required.

• Ability to safely work in an office, warehouse, and branch environment.


Benefits

• Paid time off

• 401(k) enrollment

• Health insurance

• Dental insurance

• Vision insurance

• Life Insurance

• Ability to set up a Flexible Spending Account

You will be a valued member of a stable and established company. We are committed to our employees' professional development and will provide you with ongoing training as well as opportunities for advancement.


Equal Opportunity Statement

Purvis Industries is an Equal Opportunity Employer and maintains a drug free workplace. We are committed to creating a professional environment that supports employee growth, development, and long term success.

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Skills Required

  • High school diploma
  • Bachelor's degree
  • At least one year of experience in a similar position
  • At least three years of progressive experience
  • Four years of experience in a similar or progressive position
  • Product and application experience
  • Experience monitoring the marketplace and identifying business opportunities
  • Demonstrated success meeting branch sales goals and growing sales
  • Experience with profit and loss management
  • Strong problem-solving and analytical skills
  • Customer service, communication, listening, and negotiation skills
  • Leadership, motivation, and managerial skills
  • Project management and multitasking skills
  • Knowledge of Microsoft Office applications
  • Knowledge of inventory and warehouse management systems
  • Knowledge of distribution software
  • Ability to comply with company policies and applicable employment laws and regulations
  • Ability to work in office, warehouse, and branch environments, including occasional lifting and physical movement
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The Company
543 Employees
Year Founded: 1945

What We Do

Purvis Industries is a family-owned industrial distributor supplying products and expertise to customers through specialized business units. Its portfolio spans bearings and power transmission, electrical, hydraulic and pneumatic equipment, mining and conveyor systems, and general industrial supplies. The company emphasizes stocking quality products from leading manufacturers locally and helping customers select solutions suited to their products, applications, and operating challenges.

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