Operations Manager

Posted 10 Days Ago
Be an Early Applicant
Kingston, Surrey, JAM
In-Office
30K-32K Annually
Entry level
Fitness • Sports
The Role
Lead daily operations of a premium health and wellness club, regularly serving as Duty Manager. Oversee team performance, member experience, health and safety, regulatory compliance, financial planning, and service delivery across multiple functions. The role requires a people-focused leader who can manage a large leisure facility, support an inclusive team culture, and maintain high operational standards seven days a week.
Summary Generated by Built In
£30,000-£32,000

Would you like to join Europe’s leading premium health and wellness group? 

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Manager to join our team! 

Operations Managers are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

  

You will regularly act as Duty Manager, and alongside your team, ensure health & safety and compliance regulations are adhered to, maximising member experience. 

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. 

Some of our perks: 

  • Free Club Membership for you and your family! 

  • Discount on food and drinks. 

  • Discounts on Swimming, Tennis Lessons, and Personal Training. 

  • Opportunities for Career Advancement through internal training and development. 

  • Wagestream App: Get paid on demand! 

  • Access to our Benefits Suite. 

About you: 

As Operations Manager we are looking for someone who: 

  • Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).  

  • Experience leading a variety of functions with variable challenges and goals, or across variable depts. 

  • Experience of financial planning and management.  

  • Passionate about customer service.  

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club! 

Kingston

Skills Required

  • Experience managing a large operational service delivery facility, such as a restaurant, attraction, retail unit, sporting facility, or leisure facility
  • Experience leading a variety of functions with variable challenges and goals, or managing multiple departments
  • Experience with financial planning and management
  • Passion for customer service
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The Company
HQ: Welwyn Hatfield
11,500 Employees
Year Founded: 1982

What We Do

David Lloyd Clubs operates premium health and wellness clubs across the UK and mainland Europe. Its facilities include gyms, swimming pools, tennis and other racquet sports, group exercise studios, spas, family activities, children’s areas and Clubrooms. The company provides memberships designed to support fitness, recreation, relaxation and family time, serving more than 800,000 members through 149 clubs and employing over 11,500 team members.

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