Operations Manager

Posted 2 Days Ago
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36043, Hope Hull, AL, USA
In-Office
58K-86K Annually
Senior level
Logistics • Transportation • 3PL: Third Party Logistics • Industrial
The Role
Manages regional transportation operations, including driver scheduling, recruitment, personnel management, customer relationships, issue resolution, safety compliance, and support for managers. Develops operating plans, addresses driver questions regarding company policies and benefits, drives customer growth, and coaches, disciplines, and evaluates staff.
Summary Generated by Built In

Position Summary

This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.

Essential Functions

  • Develop operating plans for the assigned regional operation
  • Serve as point of contact for drivers regarding issues/questions pertaining to organizational policies, payroll, benefits, etc.
  • Set up schedules for drivers
  • Recruit drivers/owner operators
  • Engage with customers to drive growth and enhance relationships
  • Resolve customer issues
  • Ensure that the safety values of the organization are followed
  • Assist, support and direct managers
  • Manage, coach, discipline, and evaluate staff
Qualifications

Qualifications

  • Bachelor degree in business or equivalent work experience
  • 4-5 years background in transportation
  • Good people skills
  • Ability to communicate effectively both verbally and written

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

  • Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
  • Provide constructive guidance to other employees and representatives of third parties.
  • Contribute to providing the highest quality of products and services to customers.

Skills Required

  • Bachelor's degree in business or equivalent work experience
  • 4-5 years of experience in transportation
  • Good people skills
  • Effective verbal and written communication skills
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The Company
Year Founded: 1991

What We Do

Kenan Advantage Group (KAG) is North America's largest tank truck transporter and logistics provider, serving diversified end markets in the United States and Canada. They specialize in the transportation of bulk liquids and specialty products, including fuel, chemicals, agricultural fertilizers, and food-grade ingredients, utilizing a network of over 200 strategically located terminals to deliver safe and efficient supply chain solutions.

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