Operations Manager

Reposted 2 Days Ago
Be an Early Applicant
Coventry, West Midlands, England, GBR
In-Office
Mid level
Logistics
The Role
Lead day-to-day multi-customer warehouse operations, manage and develop team leaders, deliver KPIs for productivity/quality/service/cost, drive continuous improvement, oversee inventory and processes, and act as operational lead for customer relationships while collaborating with site functions.
Summary Generated by Built In

DP World are looking for a Operations Manager for our new multi-user operation Coventry 220 based in Segro Park. This is an exciting opportunity to lead a fast-paced warehouse operation, inspire high-performing teams and play a key role in delivering exceptional service for multiple customers

 

About the role:

  • Lead the day-to-day warehouse operation, ensuring safe, efficient and customer-focused performance. 

  • Manage and develop Team Leaders and Supervisors, creating an engaged and high-performing team. 

  • Deliver operational KPIs across productivity, quality, service and cost. 

  • Drive continuous improvement initiatives that enhance operational performance. 

  • Monitor warehouse processes, inventory and administrative functions to ensure operational excellence. 

  • Build strong relationships with customers and act as the operational lead for customer-related activities. 

  • Work collaboratively with Quality, Health & Safety, Finance and wider site leadership teams. 

 

Your Key Skills

  • Experience leading warehouse or contract logistics operations inan Operations Manager capacity

  • Strong people leadership and coaching skills. 

  • Experience working with Warehouse Management Systems (WMS) and Microsoft Office. 

  • Experience with new site/customer launches would be highly desireable

  • A passion for continuous improvement and delivering measurable results. 

  • Excellent communication and stakeholder management skills. 

  • The ability to make informed decisions in a fast-paced operational environment. 

  • A proactive, organised and collaborative approach with a strong focus on safety and customer service.

 

 

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

 

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

 

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

 

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

 

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

#LI-DO1

 

Skills Required

  • Experience leading warehouse or contract logistics operations in an Operations Manager capacity
  • Strong people leadership and coaching skills
  • Experience working with Warehouse Management Systems (WMS) and Microsoft Office
  • Experience with new site/customer launches
  • Passion for continuous improvement and delivering measurable results
  • Excellent communication and stakeholder management skills
  • Ability to make informed decisions in a fast-paced operational environment
  • Proactive, organised and collaborative approach with a strong focus on safety and customer service

DP World Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
  • Wellbeing & Lifestyle Benefits Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
  • Healthcare Strength Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.

DP World Insights

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The Company
HQ: Dubai
Year Founded: 2005

What We Do

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.

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