About Vanderlande
Vanderlande is a global leader in logistics process automation, specializing in automated material handling systems for airports, warehouses, and parcel operations. Our innovative solutions help move millions of products and pieces of luggage around the world every day. With a strong focus on technology, collaboration, and continuous improvement, we are committed to delivering reliable solutions for our customers while providing meaningful career opportunities for our employees.
Position overview: The Operations Manager is responsible for managing the service contract operations crew and overseeing daily activities to ensure smooth execution of services. This role proactively identifies opportunities for process improvements and operational efficiency. Key responsibilities include quality control oversight, performance reporting, and ensuring compliance with service standards. Additionally, the Operations Manager serves as the designated backup to the Maintenance Manager, providing leadership continuity in their absence.
Responsibilities
- Drive continuous improvement of system operations and team performance.
- Communicate performance results and prepare detailed reporting.
- Oversee communication and performance measurement of third-party service providers.
- Manage customers’ service contracts, including personnel, operations, quality, and financial aspects.
- Hold final responsibility for maintenance and operations performance at the assigned site.
- Act as the site representative for Vanderlande Industries.
- Promote and support a strong safety culture, including on-site safety leadership and training programs.
Requirements and skills
- Bachelor’s or associate degree; technical or business discipline preferred.
- 5+ years of experience in a technical function related to operations and controls.
- 3+ years of experience in management or team leadership.
- Proficiency in MS Office applications.
Preferred qualifications:
- Experience delivering customer-focused experiences within the airline industry through clear, effective communication and service excellence.
- Proven experience managing departmental budgets.
- Strong knowledge of electrical, mechanical, and control systems.
Skills/Abilities
- Excellent verbal and written communication skills in English preferred.
- Experience in integrated operations, stakeholder coordination, and communication.
- Strong negotiation and interpersonal skills.
- Ability to influence both senior management and individual contributors effectively.
Other Requirements:
- Must be able to attain and sustain an Airport I.D. Badge and appropriate security clearance
Reports to: Regional Contract Manager / O&M Manager
Shift:
Full time position; 24/7 operation. Flexibility required.
Travel:
Willingness to travel domestically as required.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEOC Statement
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.
ties to perform the essential functions.
Skills Required
- Bachelor's or associate degree in technical or business discipline
- 5+ years experience in a technical function related to operations and controls
- 3+ years of management or team leadership experience
- Proficiency in MS Office applications
- Ability to attain and sustain an Airport I.D. Badge and appropriate security clearance
- Willingness to travel domestically as required
- Experience managing departmental budgets
- Strong knowledge of electrical, mechanical, and control systems
- Excellent verbal and written communication skills in English
Vanderlande Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanderlande and has not been reviewed or approved by Vanderlande.
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Healthcare Strength — Health coverage is described as comprehensive, with day‑one eligibility in many U.S. roles and employer‑paid protections that reduce out‑of‑pocket exposure. Feedback suggests medical, dental, and vision are a clear strength.
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Retirement Support — Retirement offerings include a 401(k) with company match and immediate vesting in the U.S. Feedback suggests this forms a solid pillar of the total rewards package.
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Leave & Time Off Breadth — Paid time off, sick leave, and paid holidays are characterized as generous relative to peers. Compressed workweek options in some roles further support time away and recovery.
Vanderlande Insights
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market. Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions. The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology. Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation. Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
