At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description- Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s).
- Ensures quality service and effective operations support for all assigned internal and external customers.
- Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees.
- Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility.
- Participates in the review and improvement of operational systems and procedures relevant to assigned units.
Basic Qualifications
- Bachelor’s degree, or equivalent work experience
- Typically, Six to Ten years of total experience in Operational Activities
- Two to Three years of relevant experience in Operations Manager or Team Management role
- Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams
Preferred Skills/Experience
- Experience managing mortgage document indexing and classification processes.
- Hands-on experience with lien release processing and MERS assignments.
- Strong knowledge of mortgage servicing, document imaging, and records management practices.
- Experience with quality control, compliance, audit readiness, and risk management.
- Good organizational, managerial and project management skills
- Well-developed customer relations skills
- Excellent interpersonal and verbal and written communication skills
- Excellent supervisory and management skills
- Ability to manage multiple tasks
Work Mode: 5 Days in Office
Location: Chennai
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
Skills Required
- Bachelor's degree or equivalent work experience
- Six to Ten years of total experience in Operational Activities
- Two to Three years of relevant experience in Operations Manager or Team Management role
- Strong proficiency in Microsoft Office (MS Excel, MS Word, Outlook, MS Teams)
- Experience managing mortgage document indexing and classification processes
- Hands-on experience with lien release processing and MERS assignments
- Knowledge of mortgage servicing, document imaging, and records management practices
- Experience with quality control, compliance, audit readiness, and risk management
- Organizational, managerial and project management skills
- Well-developed customer relations and communication skills
- Excellent supervisory and management skills
- Ability to manage multiple tasks
- Work Mode: 5 Days in Office (Chennai)
US Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Bank and has not been reviewed or approved by US Bank.
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Retirement Support — The package pairs a pension with a matched 401(k), strengthening long‑term financial security. Retirement programs and other financial safeguards are presented as comprehensive.
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Leave & Time Off Breadth — Paid vacation, sick time, numerous holidays, and dedicated volunteer hours provide meaningful time away. Additional time off with tenure and options to expand PTO bolster flexibility.
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Healthcare Strength — Medical, dental, and vision coverage with HSA/FSA options and wellness resources are described as robust. Health insurance is characterized as top‑notch in multiple descriptions.
US Bank Insights
What We Do
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