Operations Manager

Posted 3 Days Ago
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Gurugram, Haryana, IND
In-Office
Expert/Leader
Fintech • Healthtech • Analytics
The Role
Manage US medical billing to ensure accurate account billing within TAT, resolve payer rejections, and reduce denials. Work in a 24/7 night-shift environment, using strong analytical skills and MS Office. Requires US healthcare billing knowledge including Medicare and Medicaid, effective communication, and teamwork.
Summary Generated by Built In

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone. 

Role Objective:
To bill out medical accounts with accuracy within defined timelines and reduce rejections for payers.

Preferred Profile: Assistant Managers, Deputy Managers, or Managers with minimum 10+ years of overall experience in US Healthcare operations.
Essential Duties and Responsibilities:
• Process Accounts accurately basis US medical billing within defined TAT
• Able to process payer rejection with accuracy within defined TAT.
• 24*7 Environment, Open for night shifts
• Good analytical skills and proficiency with MS Word, Excel, and PowerPoint
Qualifications:
• Graduate in any discipline from a recognized educational institute.
• Good analytical skills and proficiency with MS Word, Excel, and PowerPoint.
• Good communication Skills (both written & verbal)Skill Set:
• Candidate should have good healthcare knowledge.
• Candidate should have knowledge of Medicare and Medicaid.
• Ability to interact positively with team members, peer group and seniors.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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Skills Required

  • Minimum 10+ years overall experience in US healthcare operations
  • Graduate in any discipline from a recognized institute
  • Good analytical skills
  • Proficiency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Good written and verbal communication skills
  • Healthcare billing knowledge, including Medicare and Medicaid
  • Ability to process accounts and payer rejections accurately within defined TAT
  • Willingness to work night shifts in a 24/7 environment
  • Ability to interact positively with team members, peers, and seniors

R1 RCM Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.

  • Leave & Time Off Breadth Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
  • Flexible Benefits Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
  • Career-Linked Recognition & Rewards Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.

R1 RCM Insights

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The Company
HQ: Murray, UT
10,001 Employees
Year Founded: 2003

What We Do

R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

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