Operations Manager

Reposted 19 Days Ago
Be an Early Applicant
San Mateo, CA, USA
In-Office
70K-73K Annually
Mid level
Events • Food • News + Entertainment • Hospitality
The Role
Manage front-of-house operations, enforce brand standards, train and lead staff, coordinate with back-of-house, monitor inventory and cost controls, handle cash balancing and reporting, and use performance data to improve guest experience and operational efficiency.
Summary Generated by Built In

Description

Life is short. Work someplace awesome. Apply today to join our management team!

As Operations Manager you are a protector of all that we hold sacred; Culinary Integrity, Craft Beverages and Social Gaming. Punch Bowl Social is unique, special, disruptive and together we must protect those attributes and continue to build on a solid foundation of hospitality and passion for great food and beverage. 

Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum.  

Our best and brightest have an appreciation of the classics, but a fascination for what’s new and now. A perfectionism for their work with a love for creating memorable guest experiences.

Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

  • Positive attitude and passion for making people smile, and truly enjoy their experience
  • Value for high quality food and beverage, and appreciation for the technique associated with production
  • Sense of adventure and engaging energy
  • Ability to communicate effectively with team members, both BOH and FOH, Management, and Community

What you’ll be doing:

  • Overseeing proper execution of all brand standards 
  • Responsible for team member training and service & support team management
  • Managing and leading operations crew during scheduled shifts
  • Communicating professionally with all departments in the venue
  • Leading all functional areas related to FOH Operations
  • Coordinating and maintain strong working relationship with BOH to ensure timely and accurate execution from beginning to end of the customers’ experience
  • Utilizing all available data/resources to understand and report on the Store’s performance
  • Maintaining accountability of all in-house checks/cash balancing as dictated by corporate policy
  • Appling inventory and cost control standards on a weekly basis

What's in it for you:

  • Benefit Package 
  • Medical, dental and vision insurance 
  • Health Savings Account option – including company HSA contribution 
  • Flexible Spending Accounts 
  • Employee Assistance Program 
  • Company provided Short Term Disability Insurance  
  • Company provided Long Term Disability Insurance 
  • Paid Time Off 
  • Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings 
  • Opportunities for Growth and Advancement  
  • Referral Bonus Program  
  • Discounts on Food, Beverage and Activities   

Salary Range $70,000 - $73,000 annually

Requirements

What we’re looking for:

  • Three years of experience in a high volume, fast pace environment
  • Have the ability to work a schedule that is consistent with restaurant/bar volume
  • Excellent verbal and written communication skills in conjunction with math aptitude.
  • Ability to stand and exert fast-paced mobility for period up to four (4) hours in length.  
  • Good sense of balance, be able to bend and kneel and have the ability to lift products that are frequently weighing up to 50 pounds.

*** Must be 21 years old and over ***

 #PNSTO 

Follow us @punchbowlsocial or check us out at punchbowlsocial.com

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws. 

Skills Required

  • Three years of experience in a high volume, fast pace environment
  • Ability to work a schedule consistent with restaurant/bar volume
  • Excellent verbal and written communication skills and math aptitude
  • Ability to stand and exert fast-paced mobility for periods up to four hours
  • Ability to bend, kneel, and lift products frequently weighing up to 50 pounds
  • Must be 21 years old and over
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Northbrook, IL
Year Founded: 2006

What We Do

Pinstripes is an experiential dining and entertainment brand that combines an Italian-American bistro with activities like bowling and bocce, and offers private event spaces.

Similar Jobs

The Aerospace Corporation Logo The Aerospace Corporation

Operations Manager

Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Hybrid
Torrance, CA, USA
4600 Employees
122K-155K Annually

The Aerospace Corporation Logo The Aerospace Corporation

Operations Manager

Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Hybrid
Torrance, CA, USA
4600 Employees
122K-155K Annually

Samsara Logo Samsara

Operations Manager

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
2 Locations
4000 Employees
107K-180K Annually

Mochi Health Logo Mochi Health

Operations Manager

Healthtech • Telehealth
Easy Apply
In-Office
San Francisco, CA, USA
70 Employees
130K-150K Annually

Similar Companies Hiring

PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees
Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account