Operations Manager

Posted 4 Days Ago
Be an Early Applicant
Pontiac, IL, USA
In-Office
80K-80K Annually
Mid level
Logistics • Transportation
The Role
Manage daily warehouse operations and crew with emphasis on safety and efficiency; negotiate carrier rates; handle cash balancing, billing audits, scheduling, hiring/training, reporting, and customer issue resolution; manage budgets and ensure policy compliance.
Summary Generated by Built In
Job Summary & Responsibilities

Operations Manager


Pontiac, IL


Monday through Friday with rotating weekends


Start time: 3 pm for 2nd shift or 10 pm for 3rd shift


Pay: $80k annually + bonuses


We are looking for a Warehouse Operations Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3* years* of increasing management responsibility in the distribution/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our client.

DAILY RESPONSIBILITIES:

  • Negotiation of rates with common carrier representatives
  • Running site with safety and efficiency as priorities
  • Writing and balancing daily bank deposits
  • Creation of daily work logs and transmission of same to corporate
  • Audit of daily labor and billing reports
  • Ensure customer needs are met on a daily basis.
  • Document and resolve any customer service or associate issues daily.
  • Ensure all associates follow policies and work rules including safety work rules.
  • Hold weekly safety meetings and ensure associate participation.
  • Assist in managing Site and Departmental budget.
  • Scheduling associate shifts based on customer requirements.
  • Interview, hire, and train new associates.
  • Supervise timely and accurate data entry for all services performed.
  • Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.

QUALIFICATIONS:

  • Must be very flexible with shift start times as well as days worked, including weekends and holidays.
  • 3 years of management and leadership experience in an industrial setting.
  • Ability to train, coach, and mentor warehouse associates.
  • Strong organization and prioritizing skills.
  • Ability to simultaneously perform multiple tasks.
  • The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
  • Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
  • Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
  • Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

PHYSICAL REQUIREMENTS:

  • Ability to walk and stand for extended periods of time
  • Ability to lift up to 75 lbs

EDUCATION and/or EXPERIENCE:

  • Warehousing, Logistics, Supply Chain or Third Party experience preferred
  • BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
  • Excellent interpersonal communication, leadership, and customer service skills.
  • Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
  • Proven experience in providing high levels of customer service to internal and external customers.
  • College degree is a plus.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.
We will offer the successful candidate:

  • Salary commensurate with education, experience and skills
  • Quarterly incentive based on operational performance.
  • Benefits after 30 days including major medical, dental, vision, life, STD, LTD, and 401

#LI-ML1

Skills Required

  • Flexible with shift start times, days worked, including weekends and holidays
  • Minimum 3 years management and leadership experience in an industrial/distribution/transportation setting
  • Ability to train, coach, and mentor warehouse associates
  • Strong organization and prioritization skills
  • Ability to perform multiple tasks simultaneously and make decisions in a changing warehouse environment
  • Ability to manage budgets; read and interpret P&L statements; prepare management reports
  • Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint
  • Aptitude for estimating rates and performing mental math while multitasking
  • Proven track record supervising warehouse employees including hiring, training, and termination
  • Proven experience providing high levels of customer service to internal and external customers
  • Ability to walk and stand for extended periods and lift up to 75 lbs
  • Warehousing, Logistics, Supply Chain or Third Party experience
  • BS/BA degree or Associate degree (or equivalent experience)
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The Company
HQ: Peachtree Corners, GA
4,158 Employees

What We Do

Capstone Logistics is the leader in providing specialized, technology-enabled solutions for the most challenging supply chains. Powered by an interconnected platform, Capstone creates end-to-end efficiencies and cost-savings that help suppliers, distributors, and retailers exceed customer expectations. From performance-driven labor solutions to high-touch transportation and fulfillment, Capstone delivers the scale, accountability, and continuity that enables modern supply chains to compete in an ever-evolving environment.

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