At Milestone One, we’re transforming access to clinical trials by expanding research site networks and fostering strategic partnerships with medical institutions. Our mission is to connect patients, physicians, and sponsors in a seamless ecosystem that accelerates breakthrough treatments.
With over 30 years of global experience, we are a team of industry experts dedicated to quality, innovation, and collaboration. As our Operations Manager, you’ll play a key role in driving our business expansion through leading the local team and building strong, long-term partnerships with clinical research organizations and medical institutions.
Job Description- Builds and sustains long-lasting relationships with existing and potential clients (sponsors and CROs).
- Builds and sustains long-lasting relationships with Investigators and Medical Institutions representatives
- Assesses feasibility of research protocols based on knowledge and experience and in accordance with designated criteria to select the most suitable studies for the clinical site.
- Supervises the conduct of clinical trials in accordance with ICH GCP, applicable regulations, procedures, and protocols, by monitoring the safety of patients, completeness of research documentation and proper study conduct.
- Monitors individual stages of budget negotiations and research timelines.
- Support our efforts with active promotion of Milestone One brand by acquiring new clinics and building a network of sites.
- Conduct research on potential clients to build extended network.
- Set up meetings with Investigators, pharmaceutical and CRO companies' representatives to present business opportunities and benefits of cooperation with Milestone One.
- Assist the Marketing team in preparation of promotional materials.
- Attend medical/pharmaceutical conferences, and training workshops as required.
- University degree in life sciences
- Minimum 5 years of a clinical on the job experience, in a leadership position at a CRO or SMO
- Fluent use of local language, at least C1 level of English
- Proficiency in MS Office
- Valid driver’s license
- Excellent communications and presentation skills
- Excellent Management Skills
- Effective problem solving and result oriented
- Accountable
If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!
Please submit CV in English.
Skills Required
- University degree in life sciences
- Minimum 5 years clinical on-the-job experience in a leadership position at a CRO or SMO
- Fluent use of local language
- English at least C1 level
- Proficiency in MS Office
- Valid driver's license
- Excellent communications and presentation skills
- Excellent management skills
- Effective problem solving and result orientation
- Accountability
- Knowledge of ICH GCP and applicable regulations
What We Do
PSI is a leading full-service global Contract Research Organization whose key strength is predictable patient enrollment across multiple therapeutic areas. PSI is known in the industry as a CRO focused on ‘on-time project delivery’. This is achieved through investing substantial effort and MD resources into performing quality feasibility assessments that provide an accurate predictor of study timelines. PSI’s global reach allows us to run clinical trials across multiple continents, in 50+ countries around the world. PSI’s reputation is that of a 'no-nonsense' CRO focused on timely patient enrollment and project delivery. An exceptionally high repeat and referral business rates alongside low staff turnover are indicative of our commitment to be the best CRO in the world as measured by our clients and our employees. http://www.psi-cro.com








