Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Access Solutions and Patient Support; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees.
The Strategy and Business Operations team is accountable for maximizing the impact of PAA through strategic operations partnership focused on delivering business priorities and outcomes.
The Opportunity
The Operations Manager (US External Affairs) is an individual contributor role responsible for providing strategic operational partnership, project management, and process optimization for the US External Affairs function. Sitting within the Strategy and Business Operations team, this key partner helps execute the function's mid-term strategies, handles complex operational initiatives, and manages critical business processes to drive efficiency and compliance risk mitigation.
- Provides strategic thought partnership and business planning to internal teams to drive business impact and implement operational strategies.
- Manages, evaluates, and enhances key business processes, systems, and tools to drive improvements, efficiencies, and compliance risk mitigation.
- Proactively partners across the organization to equip and empower stakeholders to deliver on our Operating Principles.
- Leverages an internal network to identify synergies, catalyze cross-functional action, and deliver cross-functional Public Affairs and Access (PAA) results.
- Acts as a self-starter with the ability to manage up, guide leadership/stakeholders to achieve objectives, and prioritize work efficiently.
- Contributes to a team culture of innovation, enterprise-level thinking, and collaboration, sharing best practices across the operations community.
Who you are
- You have a Bachelor’s degree.
- You have 4 or more years of relevant experience, specifically in operations, management consulting, or strategy and operations.
- Expert-level project management skills and a proven track record of leading change management initiatives (including policy development and training planning).
- Strong analytical skills with experience tracking and reporting out metrics and analytical insights.
- Highly proficient in Google applications (gCal, gDoc, gSlides, etc.) with excellent long-term strategic thinking balanced with near-term execution skills.
Preferred
- Project Management Certification (PMI, PMP, etc.) is highly desirable.
- Familiarity with governmental affairs, patient advocacy, or healthcare policy.
Location
- This position is based in our South San Francisco, CA or Washington D.C. Genentech Office
- Relocation benefits are not available for this posting
The expected salary range for this position based on the primary location of Washington, DC is $97,200 - $180,600. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed in this link.
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Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Skills Required
- Bachelor's degree
- 4 or more years of relevant experience in operations, management consulting, or strategy and operations
- Expert-level project management skills
- Proven experience leading change management initiatives, including policy development and training planning
- Strong analytical skills, including tracking and reporting metrics and analytical insights
- High proficiency in Google applications such as Google Calendar, Google Docs, and Google Slides
- Project Management Certification such as PMI or PMP
- Familiarity with governmental affairs, patient advocacy, or healthcare policy
Genentech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genentech and has not been reviewed or approved by Genentech.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, mental health, and prescriptions, supported by HSAs/FSAs and broad wellness resources. On‑site fitness and health centers, mental‑health clinicians, and specialized programs like fully covered preventive cancer screenings and menopause support deepen the offering.
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Retirement Support — Retirement benefits feature a 401(k) with up to a 4% company match plus an additional annual 6% company contribution to eligible pay. Additional financial protections such as life and accident insurance complement salary, bonuses, and stock options.
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Leave & Time Off Breadth — Time away includes about 20 paid vacation days, paid holidays, personal days, and a year‑end shutdown. A paid six‑week sabbatical every six years notably expands long‑term time‑off flexibility.
Genentech Insights
What We Do
Considered the founder of the industry, Genentech, now a member of the Roche Group, has been delivering on the promise of biotechnology for more than 40 years. Genentech is a biotechnology company dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis. We're passionate about finding solutions for people facing the world's most difficult-to-treat conditions. That is why we use cutting-edge science to create and deliver innovative medicines around the globe. To us, science is personal. Making a difference in the lives of millions starts when you make a change in yours.
