Trade Desk-Operations Manager

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

At Voya Financial, we believe financial success is achieved through collaboration, integrity, and smart execution. We’re looking for an experienced Trade Desk Manager who thrives at the intersection of leadership, precision, and innovation—and who is excited to lead a high-impact trading team supporting both brokerage and advisory clients.

This is a role for a confident leader who enjoys the fast pace of the markets, values strong controls and ethical standards, and knows how to inspire teams while driving operational excellence.

As Trade Desk Manager, you’ll be the heartbeat of our internal trading operation—guiding execution across equities, fixed income, ETFs, options, and mutual funds while ensuring accuracy, compliance, and best execution. You’ll partner closely with internal stakeholders, custodial partners, and leadership to keep our trading operations running smoothly and continuously improving.

Work where you do your best work: This role offers a 100% remote option or the ability to work in one of our major office locations with a flexible hybrid schedule.

• Lead and manage the day-to-day operations of the trading desk, overseeing trade execution and monitoring for retail and advisory accounts.
• Ensure strict adherence to regulatory requirements (FINRA, SEC, SROs) and Voya’s Written Supervisory Procedures.
• Serve as the escalation point for complex trading issues, delivering confident, timely resolutions.
• Oversee daily reconciliation, accounting, and documentation processes with a strong focus on accuracy and timeliness.
• Partner with custodians, transfer agents, and internal teams (Principal Review, Brokerage Operations, New Accounts, Money Desk) to execute large-dollar and high-volume trades.
• Continuously refine desk workflows, procedures, and controls to improve efficiency, risk management, and scalability.
• Lead, coach, and develop Traders and Senior Traders, fostering a high-performance, growth-oriented team culture.
• Analyze trading activity and provide insights to leadership on trends, risks, and process improvement opportunities.
• Act as a subject-matter expert for trading platforms such as Pershing NetX360 and Orion Eclipse, ensuring team proficiency.
• Conduct best-execution reviews and clearly communicate outcomes and insights to senior leaders.

• Active FINRA Series 7, Series 24, and Series 66 licenses.
• 5+ years of experience in trade execution within brokerage and/or fee-based advisory accounts.
• At least 2 years of leadership or supervisory experience in a trading environment.
• Deep knowledge of trading platforms, advisory workflows, and operational controls.
• Proven ability to lead teams, manage escalations, and make sound decisions under pressure.
• Strong communication, leadership, and organizational skills with meticulous attention to detail.
• A calm, confident approach in a fast-paced, deadline-driven environment.

• FINRA Series 4 and/or Series 53 licenses.
• Experience designing and implementing trading desk policies and procedures.
• Background in advisory platforms and model-based trading.
• Demonstrated success building, mentoring, and retaining high-performing trading teams.

At Voya, you’ll join a purpose-driven organization that values ethics, inclusion, and professional growth. We combine the stability of a respected financial services leader with the flexibility and trust today’s professionals expect. If you’re ready to lead with integrity, elevate trading operations, and make a meaningful impact—this role was built for you.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.