We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Exciting opportunity for a Dispensing Pharmacy Operations Manager in our Fairfield, NJ Specialty Mail Order Pharmacy!
The Pharmacy Operations Manager responsibilities include but are not limited to:
• Direct the filling and shipping areas of the Fulfillment Center to ensure that prescriptions are filled and shipped accurately and efficiently
• Ensure efficient “throughput“ of work within the filling, quality control and shipping areas.
• Ensure that prescription orders flow through the Fulfillment Center to meet customer deadlines and ensure accurate and timely delivery.
• Facilitate communication for problem resolution and changes occurring in the organization that may impact the workflow of the Pharmacy/Fulfillment areas.
• Oversees compliance with State and Federal regulations for designated teams.
• Manage the P & L to ensure profitability throughout the process.
• Meet with managers and directors of other departments to discuss cross-departmental issues and identify potential solutions.
• Communicate major changes within Fulfillment to other affected departments.
• Resolve escalated customer service issues.
• Provide motivation and management direction to staff to promote teamwork and customer service.
• Provide education/training opportunities to allow personal growth
• Responsible for staff adherence to policies and procedures
• Actively participate in the interviewing and selection of staff.
• Provide coaching and counseling or disciplinary action when necessary.
• Challenge team leaders to identify areas for improvement and potential solutions to issues within the Pharmacy
• Work with Materials Management to review and monitor contracts and product acquisition.
• Monitor and review current contracts for pharmaceuticals, shipping, and other related supplies and services.
• Determine appropriate cost levels and standards of products and services to be obtained.
• Meet with vendors to ensure contract adherence and to negotiate enhancements to services provided.
Required Qualifications
* 3+ years experience in production/operations/retail/mail order environment in a leadership role
* Proven ability to evaluate work and process flow to ensure optimal efficiency.
* Proven experience in a high intensity, fast paced production environment.
* Proven ability to effectively manage people and provide team leadership.
* Licensed Pharmacist in good standing in the State of New Jersey.
* Ability to travel as needed. (Approx. 10-20%) may fluctuate as business needs change
Preferred Qualifications
Specialty Pharmacy exp.
Education
Pharmacy degree from an accredited college of pharmacy
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$147,900.00 - $249,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 3+ years experience in production/operations/retail/mail order environment in a leadership role
- Proven ability to evaluate work and process flow to ensure optimal efficiency
- Proven experience in a high intensity, fast paced production environment
- Proven ability to effectively manage people and provide team leadership
- Licensed Pharmacist in good standing in the State of New Jersey
- Ability to travel as needed (Approx. 10-20%)
- Pharmacy degree from an accredited college of pharmacy
- Specialty Pharmacy experience
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
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