Operations Manager

Posted 9 Days Ago
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Zürich, CHE
In-Office
Mid level
Software • Virtual Reality
The Role
Oversee daily operations at RIVR’s Zurich site, optimizing processes, managing robot fleets, coordinating logistics and resources, analyzing operational data, and ensuring safety and compliance. The role supports testing and release validation, coordinates robot and spare-parts flows, manages personnel and schedules, and drives continuous improvement for autonomous last-mile delivery deployments.
Summary Generated by Built In

RIVR is a Swiss robotics company pioneering Physical AI and robotic solutions to revolutionize last-mile delivery, giving 1 human the power of 1000. Through the combination of artificial neural networks and innovative robot designs with wheels and legs, RIVR aims to enhance efficiency, sustainability, and scalability in last-mile delivery. Founded as Swiss-Mile, the company rebranded to RIVR in 2025 to better reflect its mission of driving the future of intelligent robotics. Join our innovative team, renowned for pioneering robotic design and neural network applications in robotics that improve environmental understanding and decision-making. With a robust research foundation and notable contributions from ETH Zurich, we are leaders in translating artificial intelligence and robotics into practical, real-world applications. 

RIVR is committed to building a diverse and inclusive team that values every perspective. If you’re passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team.

As a Operations Manager, you will be tasked to oversee our RIVR’s daily operations at our Zurich site and ensure our business runs smoothly and efficiently. Our ideal candidate will be a strong project manager with excellent problem-solving skills, a background in autonomous logistics (ideally with a focus on the last mile problem), a deep understanding of business processes, and a commitment to driving continuous improvement. In terms of approach, we are looking for someone who wants to be hands on and work in a dynamic agile way to meet our ambitious goals for deployments and scaling. Finally, this role is crucial for optimizing our operational workflows, managing resources, and ensuring we meet our goals. 

What you’ll be doing

    • Operational Process Optimization: help to design, implement, and monitor operational processes and procedures to maximize efficiency, safety, quality and throughput. Identify and address bottlenecks and areas for improvement in our flows both in the field and remote operations. Supporting testing and release validation processes in partnership with cross-functional teams. Ensure operational and testing spaces are organized including hands on managing the fleet of robots onsite. 

    • Logistics: coordinate flows of robots and spare parts across business sites, including coordination with external shipping providers. Also, coordinate with the logistics needs of the R&D team at the Zurich site and operational teams elsewhere. 

    • Resource Allocation: manage and allocate the Zurich site’s operational resources, including personnel, shifts/schedules, equipment, and materials, to ensure projects are completed on time and within budget. 

    • Data Analysis & Reporting: Collect and analyze operational data to create reports for other internal RIVR stakeholders, providing insights and recommendations for strategic decisions. 

    • Safety & Compliance: Ensure all operational activities comply with company policies, industry regulations, and safety standards. 

What you must have

    • Operations Manager experience in the logistics field and or autonomous vehicles / fleet management (bonus points for experience in the last mile area). 

    • Education: Bachelors Degree or higher. 

    • Language: working proficiency in English. 

Get some bonus points

    • Experience with operations and autonomous vehicles, specifically in last mile deliveries. 

    • Knowledge of basic German or further advanced. 

    • Knowledge of Ticketing/Fleet Management/ERP Systems. 

Skills Required

  • Operations management experience in logistics, autonomous vehicles, or fleet management
  • Bachelor’s degree or higher
  • Working proficiency in English
  • Experience with autonomous vehicle operations, particularly last-mile delivery
  • Basic or advanced German language knowledge
  • Knowledge of ticketing, fleet management, or ERP systems
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The Company
HQ: Zürich
14 Employees
Year Founded: 2016

What We Do

Reality in Virtual Reality Limited is a developer of Virtual Reality assets in both 360 video and photo realistic virtual reality experiences. Offering immersive training for all industries. We scan any real-world environment and use our RiVR VR Simulation Engine and our VRM (Virtual Reality Monitor) to enable cutting edge training anywhere in the world. With our simulation engine we can capture any location and recreate it in photorealistic virtual reality. RiVR allows users to interact with and experience these worlds, enhancing the way humans learn.

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