What if you could help some of the brightest minds in tech move faster, stay aligned, and focus on what matters most? As part of Coveo’s R&D organization, you’ll help shape how teams plan, collaborate, and execute across a growing global environment.
In this role, you’ll drive operational excellence across R&D by improving planning practices, enabling better decision-making, and leading initiatives that simplify how teams work together. You’ll become a key operational partner to leaders across the organization while helping teams stay focused, connected, and effective.
As our Operations Manager, R&D, you will:
- Own and evolve core R&D operational processes, including planning cycles, prioritization practices, leadership rituals, and follow-ups.
- Build frameworks that improve visibility into objectives, priorities, risks, and execution across the organization.
- Lead operational improvement projects that create measurable impact across teams, such as onboarding, communication, or staffing prioritization initiatives.
- Support leaders with budget planning and operational decision-making while improving organizational efficiency.
- Develop communication channels, feedback loops, and operational best practices that strengthen alignment and collaboration across a global R&D organization.
Here is what will qualify you for the role:
- 5+yrs experience leading operational or strategic initiatives in a fast-paced technology environment.
- Strong organizational and project management skills, with the ability to manage multiple priorities and stakeholders simultaneously.
- Ability to influence and align cross-functional teams without direct authority.
- Excellent communication skills, including the ability to simplify complex operational topics for different audiences.
What would make you stand out:
- Experience supporting engineering, product, or R&D organizations with a B2B SaaS environment.
- Strong analytical skills and experience working with operational metrics or dashboards.
- Experience leading organizational change or process transformation initiatives.
- Ability to bring structure and clarity to ambiguous or fast-evolving situations.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Skills Required
- 5+ years leading operational or strategic initiatives in technology
- Strong organizational and project management skills
- Ability to influence and align cross-functional teams
- Excellent communication skills
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Health coverage and wellness programs include 24/7 telemedicine, mental health support, and on‑site fitness amenities where available. External recognitions underscore a holistic approach to employee wellbeing.
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Wellbeing & Lifestyle Benefits — On‑site gyms, group fitness classes, healthy snacks, ergonomic/home‑office support, volunteer days, and donation matching are emphasized. Hybrid work and flexibility further support day‑to‑day wellbeing.
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Parental & Family Support — Maternity and parental leave top‑ups, the option to extend leave, and on‑site daycare in Quebec City support families. Policies are positioned to ease return‑to‑work and provide practical support for caregivers.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
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