Operations Manager - Premium

Posted 12 Days Ago
Be an Early Applicant
Hiring Remotely in AB, CAN
Remote
Expert/Leader
Healthtech
The Role
Lead and oversee lodging operations across sites, drive service and safety culture, develop teams, manage budgets and risks, resolve issues, and represent the company to stakeholders.
Summary Generated by Built In

Civeo Premium Services Employees LP is currently seeking an experienced Operations Manager, reporting to the Sr. Operations Manager, the primary duties of the Operations Manager are to lead the operations division of the company in providing consistently outstanding guest services and nurturing the company’s culture at all sites. The incumbent will implement the operations group’s short-term and long-term strategic and operational plans, identify and address issues that challenge and support operational effectiveness, and serve as an ambassador for the company by developing all stakeholder relationships. This position will be on a rotation basis 15 days on / 13 days off as required by the business. 

Responsibilities

  • Drive service excellence through the Company’s strategy, program, and actions.

  • Drive safety, wellness and environmental culture, policies, and procedures

  • Develop high performing teams within the Operations Group

  • Participate in Leadership Team sessions regarding future plans and profits of the Company.

  • Evaluate and foster timely and effective issue resolution.

  • Assess and effectively manage risks within the Division.

  • Responsible for development, recommendation and oversight of the Division budgets and stewardship of the assets

  • Maintain confidentiality of all Company policies, procedures, and information

  • Stay current on all industry and functional trends and practices.

  • Oversee internal communications at the site level and ensure awareness of corporate direction, and activities.

  • Oversee and make recommendations on the staffing levels, equipment, and management of each lodge in division.

  • Provide leadership, direction, and support to lodging management.

  • Help site management team resolve problems quickly and efficiently.

  • Act as an ambassador for Civeo in all dealings with the public and staff

  • Maintain great internal and external communications.

Qualifications

  • Post-Secondary Education in Business, Hospitality Management or professional accreditation or significant equivalent experience.

  • 10+ years related experience including a minimum of 3 years in a leadership role

  • Entrepreneurial spirit driven by client and team success.

  • Confident, results driven, self-starter who builds strong and long-lasting business relationships.

  • Strong organizational and planning skills.

  • Sound analytical, planning, prioritization, and execution skills.

  • Able to contribute to the strategic planning process.

  • Strong presentation, verbal, and written communication skills.

  • Ability to meet deadlines under stress and with frequent interruptions

  • Proven ability in driving and developing high performing teams.

  • Understanding of financial reports including budgetary guidelines and project expenditures

  • Ability to drive overlapping projects through to successful completion.

  • Must have a valid Class 5 Driver's License, with a 5-year driving record satisfactory to Civeo's driving criteria.

  • Must be able to pass a pre-access Drug & Alcohol test

What we offer:

  • Comprehensive benefits package, which includes dental, vision, life insurance, and extended health coverage

  • Health or Personal Spending Account

  • Employee & Family Assistance Program (EFAP)

  • RRSP/DPSP Match Program

  • Professional Development 


While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.

We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.

To apply, please submit resume online to http://civeo.com/people-careers/job-opportunities/ 

Skills Required

  • Post-Secondary Education in Business, Hospitality Management or significant equivalent experience
  • 10+ years related experience including a minimum of 3 years in a leadership role
  • Entrepreneurial spirit driven by client and team success
  • Strong organizational and planning skills
  • Sound analytical, planning, prioritization, and execution skills
  • Ability to contribute to the strategic planning process
  • Strong presentation, verbal, and written communication skills
  • Ability to meet deadlines under stress and with frequent interruptions
  • Proven ability in driving and developing high performing teams
  • Understanding of financial reports including budgetary guidelines and project expenditures
  • Ability to drive overlapping projects through to successful completion
  • Valid Class 5 Driver's License with a 5-year driving record satisfactory to Civeo's driving criteria
  • Ability to pass a pre-access Drug & Alcohol test
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The Company
HQ: Houston, Texas
1,300 Employees
Year Founded: 1996

What We Do

Civeo is a global workforce accommodation specialist that helps people maintain healthy and productive lives while living and working away from home. Civeo Australia has more than 24,000 rooms under management throughout Queensland, New South Wales, Western Australia and South Australia. We are part of Civeo Corporation, a global company with regional operations in Australia, the United States and Canada with a combined total of over 40,000 rooms. Civeo’s core values Safety, Care, Integrity, Excellence, Respect and Collaboration are the principles that form the foundation on which we perform work and ultimately influence and shape our amazing culture. Unsurprisingly, they are the practices we use every day in everything we do.

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