The Role
Support franchise partners with daily operations, lead and accompany new store openings internationally, monitor performance (P&L, cost management, platform ratings), manage quality and HACCP audits, design training programs, and collaborate with cross-functional teams to scale operations and ensure partner success.
Summary Generated by Built In
Craving an Exciting Opportunity?
Since our launch in early 2022, we have grown into an innovation leader in specialty bakery and coffee with more than 50 locations in 10 countries – and we are far from done. With new stores opening across Europe and further expansion into Asia and America in preparation, our brand world is constantly evolving and needs strong spatial and visual identities.
Our concept of specialty bakery and coffee is all about experience – from bold flavours to a distinctive design language that transforms every visit into a lifestyle moment.
For our second headquarter in Barcelona, Spain, we are looking for an Operations Manager (m/f/d) to drive CINNAMOOD’s operational excellence worldwide. In this role, you will support franchise partners in daily operations, including introducing new products and optimizing operational processes, onboard new partners, and actively participate in store openings across Europe and beyond. With your expertise in scalable processes and a hands-on, collaborative approach, you will ensure every partner thrives and every launch is a success.
Aufgaben
As an Operations Manager (m/f/d), you will be the go-to partner for our franchise network, ensuring smooth operations and driving store success. Your responsibilities will include:
* Supporting franchise partners in day-to-day operations to help them focus on growth
* Leading and accompanying new store openings across Europe and beyond
* Monitoring performance metrics and translating insights into actionable strategies, including P&L analysis, cost management, local marketing, and platform ratings (e.g., Google, delivery apps)
* Managing quality and compliance audits, covering HACCP, product standards, and customer service
* Designing and implementing training programs for both franchise partners and their teams
* Collaborating closely with Franchise, Marketing, Product Development, and Store Design teams
Your mission: unburden our franchise partners, streamline operations, and make every store a success.
Qualifikation
* Completed degree in Business Administration, Management, or a related field
* Good or initial experience in franchise management or the hospitality/restaurant sector
* Proven reliability, personal accountability, and a strong sense of initiative
* Entrepreneurial mindset, strong numerical affinity, and a solution-oriented approachExcellent communication skills and the ability to work effectively in a team
* Willingness to travel internationally and perform well under pressure
* Fluent in English; German and Spanish skills are a strong plus
Benefits
* Modern, design-focused workspace in the heart of Barcelona, with inspiring views, coffee, fresh fruit, and everything you need to work efficiently and comfortably
* Varied and meaningful tasks in a young, fast-growing company with flat hierarchies and short decision-making paths
* Collaborative work environment – we work side by side with colleagues at eye level and encourage open communication and idea sharing
* Motivated, dynamic team that supports you, celebrates successes, and stands by each other
* Health & lifestyle perks: Urban Sports (Business Package M), wellness initiatives, and team activities
* Exciting team events that connect, motivate, and inspire
* Flexible working hours to balance work and life
Work location: Combination of fieldwork and our CINNAMOOD Barcelona HQ – with the option to work from home
We look forward to receiving your motivational letter and CV.
Since our launch in early 2022, we have grown into an innovation leader in specialty bakery and coffee with more than 50 locations in 10 countries – and we are far from done. With new stores opening across Europe and further expansion into Asia and America in preparation, our brand world is constantly evolving and needs strong spatial and visual identities.
Our concept of specialty bakery and coffee is all about experience – from bold flavours to a distinctive design language that transforms every visit into a lifestyle moment.
For our second headquarter in Barcelona, Spain, we are looking for an Operations Manager (m/f/d) to drive CINNAMOOD’s operational excellence worldwide. In this role, you will support franchise partners in daily operations, including introducing new products and optimizing operational processes, onboard new partners, and actively participate in store openings across Europe and beyond. With your expertise in scalable processes and a hands-on, collaborative approach, you will ensure every partner thrives and every launch is a success.
Aufgaben
As an Operations Manager (m/f/d), you will be the go-to partner for our franchise network, ensuring smooth operations and driving store success. Your responsibilities will include:
* Supporting franchise partners in day-to-day operations to help them focus on growth
* Leading and accompanying new store openings across Europe and beyond
* Monitoring performance metrics and translating insights into actionable strategies, including P&L analysis, cost management, local marketing, and platform ratings (e.g., Google, delivery apps)
* Managing quality and compliance audits, covering HACCP, product standards, and customer service
* Designing and implementing training programs for both franchise partners and their teams
* Collaborating closely with Franchise, Marketing, Product Development, and Store Design teams
Your mission: unburden our franchise partners, streamline operations, and make every store a success.
Qualifikation
* Completed degree in Business Administration, Management, or a related field
* Good or initial experience in franchise management or the hospitality/restaurant sector
* Proven reliability, personal accountability, and a strong sense of initiative
* Entrepreneurial mindset, strong numerical affinity, and a solution-oriented approachExcellent communication skills and the ability to work effectively in a team
* Willingness to travel internationally and perform well under pressure
* Fluent in English; German and Spanish skills are a strong plus
Benefits
* Modern, design-focused workspace in the heart of Barcelona, with inspiring views, coffee, fresh fruit, and everything you need to work efficiently and comfortably
* Varied and meaningful tasks in a young, fast-growing company with flat hierarchies and short decision-making paths
* Collaborative work environment – we work side by side with colleagues at eye level and encourage open communication and idea sharing
* Motivated, dynamic team that supports you, celebrates successes, and stands by each other
* Health & lifestyle perks: Urban Sports (Business Package M), wellness initiatives, and team activities
* Exciting team events that connect, motivate, and inspire
* Flexible working hours to balance work and life
Work location: Combination of fieldwork and our CINNAMOOD Barcelona HQ – with the option to work from home
We look forward to receiving your motivational letter and CV.
Skills Required
- Completed degree in Business Administration, Management, or related field
- Experience in franchise management or hospitality/restaurant sector
- Proven reliability, personal accountability, and strong initiative
- Entrepreneurial mindset and strong numerical affinity
- Ability to analyze P&L, manage costs, and interpret performance metrics
- Experience managing quality and compliance audits (including HACCP), product standards, and customer service
- Designing and implementing training programs for franchise partners and store teams
- Excellent communication skills and effective teamwork
- Willingness to travel internationally and perform under pressure
- Fluent in English
- German language skills
- Spanish language skills
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The Company
What We Do
CINNAMOOD is a contemporary specialty bakery and coffee lifestyle brand founded in Germany in 2022. The company focuses on redefining the classic cinnamon roll through high-quality, handcrafted products and a distinct, modern design language. Operating over 50 locations across 10 countries, CINNAMOOD combines culinary expertise with a lifestyle-oriented customer experience to establish itself as a global benchmark in the food and beverage sector.
